Lazaro Santiago

My work experience journey began in the sales sector as a sales advisor at GameStop during my high school years. Throughout my time at Florida International University, I continued to broaden my expertise by working as a nutritional health advisor at Vitamin World. This experience eventually led me to become an assistant manager at General Nutrition Center (GNC) during my final years at FIU. Upon graduating, I swiftly transitioned into a dynamic role at Network Capital Funding Corporation. As the sole call center agent at the newly launched Midtown Miami branch, I quickly demonstrated my leadership abilities by successfully hiring and training a team of six call center agents. Recognizing my dedication and proficiency, I was subsequently promoted to Call Center Manager. In this capacity, I diligently oversaw training, while consistently surpassing quotas, goals, and metrics. Furthermore, my attainment of the Nationwide Mortgage Licensing System certification in October 2019 marked a pivotal step in my journey within the financial mortgage loan sector.

My tenure at both Network Capital Funding Corporation and Lakeview Loan Servicing LLC as a Mortgage Loan Originator equipped me with invaluable experience and insights into the intricacies of the industry. Most recently, my role at Citigroup Inc as a Financial Data Analyst further enriched my skill set. This opportunity honed my critical thinking, problem-solving, and strategic planning abilities, enabling me to contribute meaningfully to projects and initiatives. My expertise extends to financial modeling, data analysis, and risk management, as demonstrated in my role at Citigroup Inc. I successfully resolved over 100 data defects, resulting in an impressive 45% improvement in data accuracy and integrity. My proficiency in data-driven decision-making, coupled with adept collaboration and presentation skills, facilitated my contribution to several high-profile projects.

With a strong commitment to ongoing learning, I am dedicated to staying abreast of industry developments and actively participating in process improvement endeavors.

In conclusion, I am confident that my diverse experience and skills will make me a valuable asset to your team at your company. I look forward to the opportunity to elaborate on my qualifications and experience during a discussion. Thank you for taking the time to read a little bit about me.

My work experience journey began in the sales sector as a sales advisor at GameStop during my high school years. Throughout my time at Florida International University, I continued to broaden my expertise by working as a nutritional health advisor at Vitamin World. This experience eventually led me to become an assistant manager at General Nutrition Center (GNC) during my final years at FIU. Upon graduating, I swiftly transitioned into a dynamic role at Network Capital Funding Corporation. As the sole call center agent at the newly launched Midtown Miami branch, I quickly demonstrated my leadership abilities by successfully hiring and training a team of six call center agents. Recognizing my dedication and proficiency, I was subsequently promoted to Call Center Manager. In this capacity, I diligently oversaw training, while consistently surpassing quotas, goals, and metrics. Furthermore, my attainment of the Nationwide Mortgage Licensing System certification in October 2019 marked a pivotal step in my journey within the financial mortgage loan sector.

My tenure at both Network Capital Funding Corporation and Lakeview Loan Servicing LLC as a Mortgage Loan Originator equipped me with invaluable experience and insights into the intricacies of the industry. Most recently, my role at Citigroup Inc as a Financial Data Analyst further enriched my skill set. This opportunity honed my critical thinking, problem-solving, and strategic planning abilities, enabling me to contribute meaningfully to projects and initiatives. My expertise extends to financial modeling, data analysis, and risk management, as demonstrated in my role at Citigroup Inc. I successfully resolved over 100 data defects, resulting in an impressive 45% improvement in data accuracy and integrity. My proficiency in data-driven decision-making, coupled with adept collaboration and presentation skills, facilitated my contribution to several high-profile projects.

I graduated from Florida International University in December of 2018 with a bachelor's degree in finance and marketing. During my time in at the University, I join Pi Kappa Phi fraternity and became the treasurer Spring - Fall of 2017. I was on the softball team from 2015 - 2017 and I was every active in all our events, especially our philanthropy events. I every much enjoyed going to elementary schools as a group along with a group of sororities ladies to go play, talk to and hang out with the disabled children. We would eventually become best friends with the kids after several visits and the goal was to make them happy, as well as to make sure they never felt alone without friends. In reality they opened my eyes to a new perspective. I no longer saw them as disabled, but instead as "super-abled" because to have to battle, fight and overcome so many difficult obstacles on a daily basis, obstacles which maybe 2nd-nature to us but due to their difficulties it's not so easy for them to perform daily, but yet they still do it every single day.