Layla Hood

Energetic, motivated and displays key strengths in organization, communication, and networking

Marketing Assistant/Office Coordinator/HR Assistant/Event Coordinator 09/2022– Current
GlockStore | Nashville, TN
 Preparing data reports, surveys, and questionnaires on sales, financial records, and campaigns.
 Conducted live meetings, conference calls, and usability sessions intended to increase
efficiency and maintain version control.
 Creating detailed and visually appealing emails, newsletters, marketing brochures, Etc. and
presenting them to business decision-makers prior to distributing
 Assist with the setup, facilitation, and completion of marketing events.
 Supported HR leaders while maintaining employee data and records.
 Coordinates messages, events, and maintenance to support the facility.
 Coordinated events for our rental spaces for customers.
 

Waitress 03/2022 – 9/2022 to 9/2023 – 8/2024
Fuse Sports Bar and Grill (Gaylord Opryland Hotel) | Nashville, TN
 Responsible for taking customer orders and ensuring customer satisfaction.
 Recommending daily specials and discounts to successfully up-sell limited-time food products
 Successfully solved customer conflicts and problems when mistakes were made with orders and payments.

Bartender 05/2016 – 3/2023
Whiskey Dixs Saloon | Murfreesboro, TN
 Demonstrated the ability to multi-task at in a fast pace environment while dealing with various
situations/individuals.
 Developed communication skills through one on one contact with customers.
 Communicated product knowledge to facilitate guest decision-making.
 Operated cash register and credit card transactions.
 

Pre-Processor 05/2021 – 03/2022
Regal Title, LLC | Murfreesboro, TN
 Coordinate the collection of key documents and information from customers and external
providers
 Manage data and document storage: transmit, scan, and file into appropriate systems
 Work with title examiner and underwriter to prepare title insurance policy and binders and title
commitments
 

Receptionist 08/2019 – 05/2021
McCarter East, PLLC | Murfreesboro, TN
 Making appointments for all staff or for specific employees, such as executives.
 Organizing files for billing, customer and clients records, etc.
 Responding to all customer inquires in a polite and timely manner
 Social media marketing
 Proofread contracts and letters

Internship 05/2018 - 08/2018
Center for the Arts | Murfreesboro, TN
 Set-up and helped organized events such as charity, season reveal and art shows.
 Worked in the marketing department working on programs, flyers and brochures.
 Worked as the assistant manager by helping the manager with task she couldn’t get to like
answering emails, creating spreadsheets and taking ticket orders/payments.
 

Bachelors degree in business administration -Middle TN State University 2018