beBee background
Professionals
>
Human Resources
>
Horse Cave
Laine Roberts

Laine Roberts

Behavioral Health Administration

Human Resources

Horse Cave, Hart

Social

About Laine Roberts:

I began my adult life studying Social Work and Psychology. I have worked in client relations roles and am a public servant at heart. I am an excellent communicator and have an aptitude for determining the needs of people. I aim to create a space where people feel safe to communicate there needs.

Experience

 

Laine Roberts

 

 

 

 

 

 

National Cave Museum -Assistant Curator

May 2022 - Present

  • Worked closely with a board, balancing priorities of ten different members
  • Formatted and implemented an archival system
  • Created a digital archive
  • Implemented an inventory keeping system
  • Self directed tasks, created a workflow and maintained productivity goals
  • Facilitated group tours and acted as a liaison with the National park and local university
  • Co-Instructed a class with WKU professors working with the Society for Lifelong Learners
  • Created a call number system and began implementation
  • Developed policies and agreements for donor and researcher relations
  • Recruited and directed volunteers
  • Wrote training guide for present and future volunteers

 

Caverns of Sonora — Tourism Adventure Guide

February 2021 - February 2022

  • Guided guests on a 1.5 mile hike through an active cave
  • Engaged children as to maximize their experience and preserve cave ecosystem
  • Kept gift shop inventory and made souvenir orders
  • Kept the bank at the beginning and end of day
  • Managed a team of 10 tour guides and sales associates

Total Advantage Healthcare— Director of Client Relations

February 2019 - March 2020

  • Managed appointment calendar to prioritize efficiency
  • Handled all reservations to maximize company travel budget
  • Responded to calls promptly and clearly to diffuse availability conflicts
  • Audited calls to CMS guidelinesActed as a client advocate with insurers 
  • Identified needs of client through positive communication
  • Balanced a fluctuating schedule

Fund for the Public Interest — Community Outreach Manager

December 2017 - February 2019

  • Executed various administrative tasks
  • Follow project timelines to enhance customer experience
  • Persuasively engaged potential volunteers and members
  • Recruited volunteers and increased show rate for interviews by 10%
  • Formulated projections and goals for office
  • Kept record of fundraising and expenses

 

EDUCATION

University of South Carolina BA in Experimental Psychology

VOLUNTEER

Best Buddies International 2017-2018

Long Beach Community Table

2019-2020

 

 

 

 

Education

As the Director of Client Relations I was able to maintain contact with clients of an insurance agency to judge that their needs were being met by their provider in cooperation with their insurer. I made my clients comfortable enough to call me when they were having trouble with the administrative obstacles to care. I conducted audits of agents to judge the lawfulness of the practice in accordance with CMS guidelines. I worked with agents to adjust their approach in a respectful and professional manor and maintained good relationship with my agents. I improved the client retention and, in turn, agent relationships with their clients.

Professionals in the same Human Resources sector as Laine Roberts

Professionals from different sectors near Horse Cave, Hart

See professionals near Horse Cave, Hart

Other users who are called Laine

Jobs near Horse Cave, Hart

  • Quantum Ventures

    Warehouse worker

    1 week ago

    Direct apply
    Quantum Ventures Mammoth, United States

    Job ID 1663 / Full-time/Part-time: Full-time / Job Category: Warehousing / Picking; Land Transport / Freight Forwarding / Fixed/Term: Fixed · "Logistics is people business" - this motto makes it clear that employees are the key factor for DACHSER's success. Together with around ...

  • Health Advocates Network, Inc.

    Medical Lab Technician

    3 days ago

    Health Advocates Network, Inc. Horse Cave, United States

    Health Advocates Network is hiring a Medical Lab Technician with at least 1 year of recent experience This is a full-time contract position at a nationally recognized hospital located in Horse Cave, KY. Pay Rate: $52.00/hour Shift: Nights 6: 00 pm - Technician, Medical, Lab, Lab, ...

  • Diamond Dynamics

    Management (W/m/d) for the City

    2 weeks ago

    Direct apply
    Diamond Dynamics Hodgenville, KY, United States Freelance

    **The Best in Good Hands** · This motto also applies to the municipal day care center for children "Im Grünen" for which we are looking for a director. · The city of Langen is looking to hire a · **Director (m/f/d) in full-time** · for the day care center for children "Im Grünen" ...