Laine Otto-Rognlie

JNCIA-certified Network Support Technician with hands-on experience in routing, switching, DNS/DHCP configuration, and network troubleshooting. I combine a strong foundation in computer networking with ongoing education at City College of San Francisco and independent home lab projects using Juniper vLabs and Cisco Packet Tracer.

My background includes supporting campus-wide network infrastructure, diagnosing wired and wireless connectivity issues, and maintaining uptime across labs and workstations. I stay current with industry tools and practices by simulating network scenarios, automating configurations with Python scripting, and monitoring performance using Wireshark.

I’m seeking opportunities in Network Operations Centers (NOC), IT Support, and Network Support roles where I can bring my technical skills, problem-solving ability, and commitment to continuous learning to a collaborative team environment.

Specialties: Juniper Networks (Junos OS), JNCIA, Routing & Switching, TCP/IP, DNS, DHCP, VLANs, Wireshark, Network Monitoring, IT Support, Python (junior scripting).

JNCIA-certified networking professional with hands-on experience in network support, troubleshooting, and Junos OS lab projects. Skilled in VLANs, routing, DNS/DHCP, wireless connectivity, and incident response. Previously worked as a Tier 1 Network Support Technician providing support for 100+ workstations, and independently built and maintained networking labs with automated configuration and testing. Strong communication, documentation, and problem-solving skills, with foundational Python scripting for network automation.

Pursuing a Computer Networking degree at City College of San Francisco (2023–2025). Completed foundational networking coursework at Cabrillo College (2016–2019) and programming training at Holberton School (2019–2021).