
Kia Hutchings
Customer Service / Support
About Kia Hutchings:
I am a highly motivated individual that loves to learn new skills. Throughout my career I have worked in manufacturing 10 plus years and 5 plus in retail. I have managed to learn and apply various skills; communication, customer service, problem solving, lot tracking, analytical skills, equipment inspections, repairs, installation, and troubleshooting.
I am a Medical Assistant graduate where I can perform both administrative and clinical tasks to keep the office running smoothly, such as answering phones, setting appointments, and filling out insurance forms. Clinical tasks include, taking and recording vital signs, explaining treatment procedures to patients, preparing patients for examinations, and assisting physicians during examinations.
I am a very reliable, passionate, loving, outgoing person. I spend most of my free time enjoying my son, family and friends whether it's traveling or having family game day at home. My goal in life is to achieve great success in all my heart desires, and to use the skills I've learned as well as the skills I will gain from any job opportunity to better the company I hope to be an great asset to the team.
Experience
Manufacturing Technician, General Mills 4 years
Troubleshoot problems with machinery and performed mechanical maintenance during bottlenecks or downtime.
Calibrated processing and packaging systems daily to meet required specifications.
Participate in startup, changeover, and shut down of operating equipment.
Took part in Continuous Improvement initiatives to increase platform performance.
Assisted in training new employees.
Medical Assistant Caduceus USA Externship
Greeted and established rapport and relationship with patients.
Performed patient assessments upon arrival and accurately record observations for physician reference and use.
Wrote medication prescriptions according to doctor specifications and call into preferred pharmacy.
Administered injections and conducted EKG’s.
Collected blood and urine samples and prepared them for testing.
Cleaned and sterilized instruments and disposed of contaminated supplies
| Patient Triage | Vital Signs & EKG’s | Lab Testing - Specimen Collection |
| Injections & Phlebotomy | EHR’s and Systems Administrations | Medical Records Management |
| Privacy & Confidentiality | Clinical safety regulations and standards | Infection Control / Sterilization |
| Medication Administration | Bandaging & Suture Removal | Appointment Scheduling |
| Medical Supplies Preparation | Therapeutic Communication | Patient & Family Education |
| Insurance Verification | Patient interactions & Assessment | Phone Etiquette |
Medical Billing & Coding Critical Thinking | Filing - Data Entry & Charting Conflict Resolution | Inventory & Stock Management Interpersonal Abilities |
Education
Education & Certifications
Altierus Career College – Norcross, GA ▪ Medical Assistant Diploma
Altierus Career College, Norcross, GA ▪ HIPAA Certificate
CareerSafe, Online ▪ OSHA Certificate
American Heart Association ▪ CPR / BLS Certification
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