John Gulo

I thrive in dynamic, hands-on environments where I can engage with people and stay active throughout the day. With nearly a decade of customer service experience, I excel at problem-solving, building strong relationships, and ensuring positive customer interactions. My background in e-commerce and retail has given me a deep understanding of consumer needs and product management. As I transition to a new location, I’m looking for a role that keeps me moving, allows me to work directly with people, and lets me apply my skills in a fast-paced setting.

With nearly a decade of experience in customer service, I have developed exceptional people skills, problem-solving abilities, and a strong understanding of sales and customer satisfaction. I spent nine years in a retail environment, assisting customers, handling transactions, and ensuring a seamless shopping experience. Additionally, I launched and managed my own e-commerce business, specializing in sports memorabilia displays and trading card holders. This experience gave me valuable insights into product marketing, inventory management, and business operations. I thrive in fast-paced, hands-on roles where I can stay active and engage directly with customers.

I earned a degree in Computer Programming from Baker College in Flint, Michigan, completing the program entirely online. This experience showcases my self-discipline, ability to manage time effectively, and commitment to personal growth. The coursework strengthened my problem-solving skills through logical thinking and troubleshooting, which I have applied in both customer service and business operations.