Joy Ambrozi

I am Performance driven, insightful, operate with integrity and honesty. I am team oriented and strive for excellence. My commitment is the highest priority. I am Office oriented with solid organizational skills. I have proven leadership and team building skills. coupled with the ability to direct and managing customer relationships. 

Office Manager, Completing payroll twice a month. Bookkeeping of all records and receipts. Filing, typing contracts, answering phones, paying all bills, taking care of Insurance. General ledger accounting and tax preparation. Scheduling loads for drivers, daily computer work and Daily customer service.

Tax Preparer, provide integrity and honesty when preparing a tax return, which requires privacy of all personal information. Answered phones and made appointments. Daily contact with customers. Opened and closed office for daily business. Straighten and kept office clean and neat at all times. Filing and scanning documents, shredding documents for security. Computer work daily.

Residential Loan Specialist, Key team member in Real Estate loan origination. Daily customer contact, taking personal information in person and over the phone. Working with clients and staff to meet all requirements needed to complete the loan process. Answering phones, Cross sold banking products, opening and closing office in rotation making bank safe for operation. High in authority to provide assistance to other employees, filing daily customer contact, handling money for customers payments and deposits. Trained other employees for different jobs, opened and closed safe deposit boxes.

Lead Teller, Managed cash inventory, ensuring accurate balancing of the vault and individual drawers daily. Trained new tellers to ensure a consistent level of excellent service across the team.  Completed highly accurate high volume money counts via both manually and machine-driven approaches. Provide exceptional customer service, resulting in customer loyalty and customer satisfaction.

Wal-Mart Sales, Organized racks and shelves to maintain store visual appeal, engaged customers and promote specific merchandise. Maintained clean and organized sales floor, ensuring an efficient shopping experience, daily customer contact, assisted inventory and restocking of merchandise

High school graduate 1982