John Touhey

August 2023 – September 2023

Data Center Technician, ZT Systems

• Troubleshooted and repaired of data center hardware and networking infrastructure.
• Monitored of DC environments using monitoring tools
• Monitored and responded in a ticketing environment that is used and monitored by Microsoft staff and GDCO
• Documentation of activities and create/modify SOPs
• Cabled and troubleshooted network/serial cables

April 2023 – August 2023

Delivery Driver, Safe Generations Logistics & Transportation

• Delivered packages to customer doors
• Greeted and identified customers at their homes if present for deliveries
• Labeled and organized packages inside of the van for efficient delivery procedure
• Maintained safe vehicle upkeep and inspection prior to and after driving

SEPTEMBER 2022 – April 2023

FC Associate I, Amazon

• Pick products from shelves, place them into a tote, and push them down the conveyor
• Maintain a high rate of productivity while working in a fast-paced environment
• Stock totes on the conveyors for workers to use for picking
• Box and label products for delivery

January 2022 – October 2022

Store Cashier, Harbor Freight Tools

• Greeted customers and assisted in finding their products
• Answered phone calls for questions about products and services
• Sold credit cards, warranties, and memberships based on the needs and the desires of the customer

June 2021 – November 2021

Store Cashier, Express Factory Outlet

• Took stock checks for customers
• Replenished stock in the store and organized shelves in store
• Handled money as cashier
• Offered credit cards to customers

December 2020 – November 2021

Store Cashier, Ross Stores, Inc.

• Organized and cleaned sections of the store
• Stocked clothing racks and shelves
• Handled money and customer matters while maintaining a clean environment

June 2020 – December 2020

Prep Cook/Host, Cracker Barrel

• Prepares various meals such as salads, chicken-based meals, and desserts for servers and grill cooks in a speedy environment
• Quickly and effectively prepares special requests by managers and servers
• Consistently maintains and cleans cooking area
• Addresses issues and inquires to my managers to resolve any problems
• Cleaned menus and bussed tables to seat customers

June 2019 – August 2019

Warehouse Associate, OnTrac                                                                       

• Organized and received packages off conveyor belts and loaded them into trucks
• Stacked boxes inside the truck in a T-stack

June 2018 – August 2018

Sortation Associate, Amazon

• Scanned boxes off a conveyor belt
• Stacked boxes on a pallet
• Wrapped the pallet of boxes before transport to the trucks
• Organized and received packages off conveyor belts and loaded them into trucks
• Stacked boxes inside the truck in a T-stack

September 2022 – November 2023

IT Security, West-MEC

Completed, Certifications completed: IT Security program completion certificate, In progress: CompTIA A+ (220-1102 in progress), CompTIA Security+, CCNA

January 2020 – May 2022

Associate’s Degree in Business Administration & Associate’s Degree in Arts, Glendale Community College

Graduated, Course Completion: Linux, Microsoft Excel, Public Speaking

August 2017 – May 2020

Bachelor’s Degree of Mechanical Engineering, Northern Arizona University

Didn’t Graduate, Extracurricular: Member of ASME Club, Course Completion:  Engineering Design, Engineering Analysis

August 2013 – May 2017

High School Diploma, Shadow Ridge High School

Graduated, Extracurricular: Participant in Skills USA Robotics, U of A Solar Go-Kart Competition