Jisalez Ogando

I'm a multifaceted professional with a diverse skill set and a dash of creative flair. I've thrived in various roles, blending my analytical prowess with my creative abilities.

I'm a dynamic professional who embraces challenges, leverages creativity, and consistently delivers results. I look forward to bringing my unique blend of skills to future endeavors.

In my role as a Care Coordinator at One Call Care Management, I not only excelled in scheduling and adhering to compliance regulations, but also fostered a positive and supportive work environment. Handling escalated calls showcased my ability to connect with people and provide assistance with empathy and understanding.

During my tenure as a sales Representative at Comcast, I didn't just meet monthly sales goals; I built genuine connections with customers by asking personalized questions and addressing their needs. Troubleshooting and problem-solving became opportunities to show kindness and patience, even during challenging interactions.

Beyond my corporate roles, I've explored my creative side as a Freelance writer  and Editor at brewDGTL. Crafting engaging content and collaborating with authors and artists allowed me to express my unique personality while bringing creative projects to life. My videography and editing skills, combined with a personable and directable approach, made collaboration a pleasure for all involved.

Balancing the analytical and creative aspects of my career, I've pursued continuous growth. I am on track to become a Certified Professional Coder by December 2023.