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Jennie Burgos

Jennie Burgos

Call center representative

Administrative

Elgin, Township of Elgin, Kane

Social

About Jennie Burgos:

A detailed-oriented, self motivated professional customer/technical service representative聽

Experience

VERIZON 聽BILINGUAL TECHNICAL SUPPORT II
04/2011 - 11/2022

Advanced Troubleshooting for both Spanish and English Customers
Work with other departments to resolve customers issues and concerns in an efficient manner
Defuse irate customers and retain their services to generate revenue

Education

Steinmetz | Chicago, IL
High School Diploma
06/1992

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