Jazmin Arely

                                                                           Jazmin Arely

EDUCATION

­­­University of Nevada Las Vegas

Bachelor of Science in Business Administration, International Business

Community College of the Air Force                                        College of Southern Nevada

Associate of Construction Management                                     Associate of Business Management

Associate of Education and Training Management

AREAS OF EXPERTISE

Professional Skills:                                                                       Technical Skills: 

• Communication, Problem Solving, Time Management         • Microsoft Word, Excel, PowerPoint, Project

• Leadership, Negotiation, Organization                                     • Adobe Acrobat, Photoshop, SharePoint

• Teamwork, Creativity, Flexibility                                                 • Process Analysis Improvement

• Bilingual: Proficiently read, write, and speak Spanish.

EXPERIENCE
 

Association of Las Vegas Realtors, Nevada                                                                                               2016-Present

Residential Real Estate Professional and Property Manager

• Strategically negotiating favorable terms and seamlessly managing diverse real estate transactions.

• Proficiently crafting and deploying targeted marketing campaigns across multiple platforms to drive property visibility and attract prospective clients.

• Conduct in-depth client consultations, delivering comprehensive market analyses, and offering tailored strategies to achieve unique real estate objectives

• Meticulous management of legal and financial documentation within strict timelines.

• Seasoned property management expert, proficient in tenant acquisition, screening, and lease enforcement.

United States Air Force Reserves                                                                                                                     2012-2020

Unit Training and Education Manager 

• Assessed and coordinated training for over 200 RED HORSE troop members across 15 unique Air Force Specialty Career (AFSC) fields.

• Designed, disseminated, published, and briefed monthly meeting minutes and statistical reports of unit and individual training progress to Command Officers, Unit Chief, and shop leads utilizing PowerPoint, Excel, and SharePoint systems.

• Scheduled, coordinated, and proctored end-of-course exams for career field progression, non-commission officer school, and senior non-commission officer school for all Nellis Air Force Base military members.

• Counseled members in higher education goals and provided guidance for tuition assistance, GI Bills, and grants.

Structural Civil Engineer

• Identified building construction specifications utilizing algebraic measurement computations.  

• Constructed, repaired, and maintained military infrastructure specializing as a Journeyman in masonry, carpentry, MIG/TIG/ARC welding, concrete and asphalt layout, sheet metal fabrication, and interior and exterior finishes. 

MGM Resorts International                                                                                                                             2002-2014

Luxury Sales Agent and Reservations Relief Supervisor

• Monitored and analyzed statistical call center metrics and performance indicators such as average call handle times, guest wait times, call abandonment rates, and conversion rates.

• Addressed escalated guest inquiries, complaints, and issues, ensuring prompt and positive resolutions.

• Enforced adherence to company policies to ensure compliance and consistency within the call center.

• Reconciled cash, credit card, and other payment methods in accordance with company policies and procedures.

• Resolved customer issues, complaints, or discrepancies regarding ticketing transactions.

• Addressed guest inquiries regarding hotel exhibits, attractions, shows, and events to enhance visitor enjoyment and engagement.

Attorney General, Senior Nevada Advocate on Guard (SNAG)                                                                 2001-2003

Legal Intern

• Prepared legal education materials and presentations for workshops and seminars for community outreach efforts.

• Conducted legal research on Nevada state laws and regulations relevant to senior citizen rights.

• Organized case files, maintained calendars, and tracked deadlines.

• Maintained confidentiality of client information and adhered to ethical and professional standards of conduct.

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ACCOLADES

Highest Sales Conversion Rate                                                                                                                    2005 

Air Force Basic Training Honor Graduate                                                                                                    2012

Airman Leader of the Month                                                                                                                          2012

US Airforce Non-Commissioned Officer PME Graduate                                                                          2015 

Small Arms Expert Marksmanship                                                                                                     2012-2019

Association of Las Vegas Realtors, Nevada                                                                                               2016-Present

Residential Real Estate Professional and Property Manager

• Strategically negotiating favorable terms and seamlessly managing diverse real estate transactions.

• Proficiently crafting and deploying targeted marketing campaigns across multiple platforms to drive property visibility and attract prospective clients.

• Conduct in-depth client consultations, delivering comprehensive market analyses, and offering tailored strategies to achieve unique real estate objectives

• Meticulous management of legal and financial documentation within strict timelines.

• Seasoned property management expert, proficient in tenant acquisition, screening, and lease enforcement.

United States Air Force Reserves                                                                                                                     2012-2020

Unit Training and Education Manager 

• Assessed and coordinated training for over 200 RED HORSE troop members across 15 unique Air Force Specialty Career (AFSC) fields.

• Designed, disseminated, published, and briefed monthly meeting minutes and statistical reports of unit and individual training progress to Command Officers, Unit Chief, and shop leads utilizing PowerPoint, Excel, and SharePoint systems.

• Scheduled, coordinated, and proctored end-of-course exams for career field progression, non-commission officer school, and senior non-commission officer school for all Nellis Air Force Base military members.

• Counseled members in higher education goals and provided guidance for tuition assistance, GI Bills, and grants.

Structural Civil Engineer

• Identified building construction specifications utilizing algebraic measurement computations.  

• Constructed, repaired, and maintained military infrastructure specializing as a Journeyman in masonry, carpentry, MIG/TIG/ARC welding, concrete and asphalt layout, sheet metal fabrication, and interior and exterior finishes. 

MGM Resorts International                                                                                                                             2002-2014

Luxury Sales Agent and Reservations Relief Supervisor

• Monitored and analyzed statistical call center metrics and performance indicators such as average call handle times, guest wait times, call abandonment rates, and conversion rates.

• Addressed escalated guest inquiries, complaints, and issues, ensuring prompt and positive resolutions.

• Enforced adherence to company policies to ensure compliance and consistency within the call center.

• Reconciled cash, credit card, and other payment methods in accordance with company policies and procedures.

• Resolved customer issues, complaints, or discrepancies regarding ticketing transactions.

• Addressed guest inquiries regarding hotel exhibits, attractions, shows, and events to enhance visitor enjoyment and engagement.

Attorney General, Senior Nevada Advocate on Guard (SNAG)                                                                 2001-2003

Legal Intern

• Prepared legal education materials and presentations for workshops and seminars for community outreach efforts.

• Conducted legal research on Nevada state laws and regulations relevant to senior citizen rights.

• Organized case files, maintained calendars, and tracked deadlines.

• Maintained confidentiality of client information and adhered to ethical and professional standards of conduct.

University of Nevada Las Vegas:

Bachelor of Science in Business Administration, International Business

Community College of the Air Force:                                        

Associate of Construction Management                                     

Associate of Education and Training Management

College of Southern Nevada:

Associate of Business Management