javed mondol

I have been immersed in the testing industry for the past 10 years, gaining extensive experience in both manual and automated testing of web and client-server applications. 

Collaboration and teamwork are integral aspects of my work ethic. I have had the pleasure of working with individuals from diverse backgrounds, fostering an environment of mutual respect and cooperation. My goal is always to contribute to the team's success and ensure maximum productivity.

I am confident in my ability to become a valuable asset to your company and look forward to the opportunity to further discuss how my background, skills, and certifications align with your needs.

Skills

Testing Tools: HP ALM/ HP UFT (QC) JIRA, Jenkins, SOAPUI, JAWS, TFS, MTM, PTC, Encore, Edifecs, JMeter, TestComplete.

Testing Experience: Ad-hoc testing, Acceptance Testing, Accessibility Testing, Cross browser testing, API Testing, Automated testing, Beta Testing, BVT, Bottom up Integration testing, Browser Compatibility testing, End-to-end Testing, Functional Testing, e-Commerce Testing, GUI, Integration Testing, Load Testing, Negative Testing, Non-functional testing, Performance Testing, Regression Testing, Smoke testing, Security Testing, System Testing, UAT, Testing on Mainframe, Java, .NET applications. Ability to test early, often, automatically, and continuously.

Technical skills: Oracle, SQL Server, MYSQL CRB, JCL, COPYBOOK, DB2, CICS, COBOL, EDI Testing(834,837,276/277,278) Web Service(POST,GET), IVR.

Methodology: Agile and Waterfall.

Framework: Scrum, experience in sprint, planning, review Product backlog/Sprint Backlog and daily scrum meeting.

Experience

Automated health systems

Senior QA Analyst

Tallahassea. FL

April 2024 - July 2024

Project Description:

Responsibilities:

The UOC handles outbound communications, printing, mailing, and provides real-time analytics to improve customer interactions, healthcare providers, and managed care plans.

Responsibilities:

• Testing IVR routing flows using Genesys, Genesys Cloud CX.
• Develop comprehensive test plans that cover all aspects of functionality, performance, usability and integration.
• Identify, document, and track bugs and issues throughout the testing phase, working closely with developers and BA to ensure they are resolved.
• Ensure that all aspects of the software implementations project meet quality standards and client expectations.
• Communicate effectively with project managers, developers and client representatives about testing progress, issues, and outcomes.
• Perform 508 Compliance Testing on application using BrowserStack Accessibility Testing Tool.
• Validating API functionality using Postman.
• Validate story functionality as described by acceptance criteria and  supporting documentation.
• Maintain detailed documentation of test cases, results and any deviations from expected outcomes.

Cognizant. Jessup, PA

QA Analyst 

September 2021 to March-2024

Project Description:

Accelerate the shift of care delivery from volume to value—to make patient care more interconnected, streamlined, and efficient.

Responsibilities:

• Analyses and Develops software test plans and test cases by working closely with the business partner. Enrolling MEDICARE members by using TMG Enroll.
• Creating enrolment & eligibility scenarios (changing plan, term, reinstatement etc.) testing scenarios in Facets 510.
• Validated flat files coming from downstream systems and mocked up feed files by using vi editor.
• Performed Back end testing by writing SQL statements like Join, Inner Joins.
• Performed Backend/SQL Test for Insert and Update.
• UI testing of the online portal for Staging the MEDCO members.
• Loading member details through EDI 834 into LIS.
• Loading Prior Authorizations 278 into LIS.
• Eligibility Rules and check-270/271.
• Generating outbound 837(I & P) and validation.
• Claims status inquiry(276/277) integration with CRM.
• Involved in upgrading testing, load 837 files by CLM ID and verify output files and all segments by mapping documents. Cross check in Backend database.
• Testing on Azure cloud new implementation.
• Setting up new clients, UAT and SIT environments. (United Healthcare, John Hopkins healthcare and Alliant health plans)
• Testing report and modified based on requirements.
• Performance testing on cloud applications.
• HIPAA compliance testing.
• Testing outgoing letters to members.
• Enroll new members in QNXT and modify it based on TC.
• Run jobs and verify output files.
• UI testing for validating TMG Enroll rules (Company profiles, effective date, Class-id, Individual & group health Plan).
• Creating scenarios of members eligibility and disenrollment and creating Daily, Monthly, Subscriber Activity extracts for Client.

GENOMIND. King of Prussia, PA

Senior QA Analyst

June-2018 to March-2020

Project Description:

Based on the human body GIN nature, each medication works differently for each member.  The project was to ensure the possibilities of reaction against the medicine chemical is 0 (Zero). Also ensuring Prior Authorization checkup for member (Medicare & Medicaid) and provider claims along with payment (charge amount).

 Responsibilities:

• Testing DNA and Genes result.
• Updates on Member portal for reports in PDF.
• Ensuring Fulfillment process is updated for the Letter soft copy on daily batch run.
• Testing Bill Pay, Sales force, CRM (Customer Service), Path-Tec.
• Back-end testing using SQL Server.
• POS Testing using API, validating, and verifying the functionality.
• Testing Full sale process on Amazon.
• Extensively MTM (Microsoft test manager tool) for release management which includes
• Requirements, test plans, assigning resources to QA team, execution of test cases, traceability.
• Responsible for defect management Using Quality Center and ALM (defect logging, defect tracking, status updating and defect reports and metrics). 

REGIONS BANK Hoover, AL-

Lead QA Analyst

January 2018 to June 2018

Project Description:

Based on the credit and money transactions in the account, a system will automatically trigger a letter for pre-approval loan.

 Responsibilities:

• Ensuring the credit vs transaction matrix for letter trigger
• Verifying the dollar amount in PDF
• Run Compuware automation test script for Mainframe testing.
• Manually test mainframe online entertainment.
• Ensuing weekly batch run for Printing vendors.
• Written Test Cases for various functional segments based on the Detailed Business Requirement (DBR) documents, Detailed Technical Design (DTD) documents and Use Cases in the Quality Center.
• Created automation framework and test scripts using Selenium Web-Driver for multiple platforms and browsers testing and automated mobile testing using Perfecto mobile testing android and IOS applications.
• Run Selenium using Python Script to validate key components of the web application.
• Create automated UI tests using TestComplete and run Data-Driven tests.
• Worked within Scrum teams to create and maintain release notes, help guides, and technical documentation for all project related workloads prior to client delivery.
• Responsible for Test Case Design, Test Scenarios walkthrough with Business and IT teams as part of the review process and receive the Signoff approvals.
• Perform API testing using Octant’s plug-in, track and update backlogs for issues and enhancements in JIRA for documentation.
• Testing XML files and validating the data loaded to Staging, Target tables.
• Manage defects and defect life cycle using ALM and JIRA.
• Involve in extensive data validation using SQL queries and back-end testing.

ARVEST BANK Fort Smith, AR 

Lead QA Analyst

September 2017- January 2018

Project Description:

Ensuring Credit & Debit card microchips replacement from the swapping process. 

Responsibilities:

• Ensuring member’s acknowledgement letters are published if the members are swapping card holders. Submit the JCL file in SIT to validate input and output results.
• Used Compuware to run an automation framework for mainframe validations.
• Ensuring the Fulfillment department can handle the individual request.
• Member portal is updated with the new card details.
• Testing all the functionality of the ATM for new card activations.
• Supporting testing for the UAT/client user
• Developing test strategy and test approach documents to cover all the requirements in the testing.
• Involved in functional testing, black box testing, negative testing, compatibility testing, and recovery testing.
• Developed test scripts and function libraries using VBScripts.
• Used automated scripts and performed functionality testing during the various phases of the application development using UFT/ALM/MTM/TFS
• Web services/rest API testing with SoapUI.
• Used Swift for iOS UI testing.
• Performed Manual Testing and Created test cases including Functional test cases, Acceptance test cases and Regression Test cases for applications on the Mainframe system.
• Taking part in iteration planning, Join Application Development (JAD) sessions, and daily scrum meetings to track team progress.
• Ensures all defects were reported, resolved, verified, and creates a report for defect management and sends them to the manager on daily bases.
• Tested the web applications in mobile devices like Android phone, iPhone, iPad and Tablets.

Northrop Grumman. Little Rock-

Senior QA Analyst 

December 2014 - September 2017

Project Description:

Maintenance process for Department of Human Services (DHS) enrollment system. I Lead 4 QA Analyst teams and made sure all tests get done on time and bug free.

 Responsibilities:

• Performed Smoke Testing followed by System Testing and Backend testing for every time the build deployed into the QA environment.
• Performed Functional Testing, Smoke Testing, Integration Testing, System testing and Regression Testing.
• Involved in providing updates on testing progress in daily stand up/Scrum meetingsand Sprint planning, Sprint kick off meetings.
• Involved in various scrum meetings.
• Involved in testing the XML files.
• Performed web services testing using SOAPUI.
• Worked and updated and modified the automation test scripts based on new changes. Experience relational databases and testing and writing SQL statements.

Deloitte. Camp Hill. PA

QA Analyst

May 2014 – November 2014

Project Description: Implementing Obama Care.

 Responsibilities:

• Eligibility checkup via 270/271
• CRM Portal
• Generating 834 for approved members.
• Prepared Test Plan, Estimation and Overall project tracking for every release.
• Involved in Gathering requirements from Business and Preparation of Test Scenarios and Test Cases and guiding the same to the others team members.
• Review the test cases written by the peer team members in ALM and MTM conduct test case review with Developers and Business Analysts.
• Setup Test environment and Test data.
• Performed Functional Testing, Smoke Testing, Integration Testing, System testing and Regression Testing.
• Database Verification for each transaction in multiple schemas by executing SQL statements.

Education

Art Institute of Washington, D.C

Graphic design/Photography