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Parchment
Gary Hunter

Gary Hunter

Customer Service Representative

Customer Service / Support

Parchment, City of Parchment, Kalamazoo

Social


About Gary Hunter:

My primary asset is my work ethic. I am a reliable worker with a strong work ethic. My second skill is knowing dialectical differences in linguistic mannerisms specific to the different subcultural groups and demographics I am talking to. Even if I don't speak any second language, understanding the psychology of communication in America, and a little beyond, has been overwhelmingly helpful to my past successes in Customer Service. I know various professional jargon like military speak, tech, business, and some audidactic medical terminology, as well as ideological emotional triggers. I am experienced in domestic-subcultural, socioeconomic, interracial and international etiquette. I know, ‘when to say what and the correct body language,’ to best achieve my goals. This is a surprisingly useful skillset in maintaining decorum or lowering the tension in the conversation. It’s skillset to have in Customer Service Phone Rep, social services positions, or as a main point of contact for a law firm. My experience includes working with people from a variety of international, sub-cultural, and socio-economic backgrounds. This includes some PR work as an ‘Ability One Disabled Veteran of 2016.’

Experience

Relevant experience includes working customer service for supply out at DLA in Battle Creek. I also contracted providing work orders and basic troubleshooting for Consumer’s Energy under the ‘Appliance Service Plan’ department. I can be trusted with financial discretion and spent time quickly negotiating and writing agreements with tow trucks on behalf of Allstate as a subcontractor for customers with emergent needs. You will find me adaptable with a plethora of experiences from a wide array of settings; from performing security and patrol/recon on military peacekeeping missions, to working in direct care with the mentally ill and intellectually disabled children, to the office setting as a military contractor. I have done software and exploit testing, as well as PC and laptop repair. I’m willing to shut up, work, observe, read and learn.

Education

Non trad student in Criminal Justice program between KVCC and Western Michigan University. BA. Graduated Suma Cum Laude. Minored in social work.

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