
Brayden Osborne
Customer Service / Support
About Brayden Osborne:
Dedicated and motivated Criminal Justice major entering my third year at Miami University. Currently employed as an Access Associate in the Emergency Department at TriHealth, where I support patient care operations in a fast-paced, high-stakes environment. Former General Manager at Chipotle Mexican Grill, where I developed strong leadership, communication, and conflict-resolution skills. Passionate about pursuing a career in law enforcement or public safety, driven by a commitment to serving and protecting others.
Experience
Professional Experience
TriHealth – Access Associate, Emergency Department
Cincinnati, OH | July 2, 2025– Present
Register and verify patients quickly and accurately in a fast-paced emergency environment.
Communicate effectively with nurses, physicians, and patients to ensure smooth patient flow.
Handle confidential information following HIPAA regulations.
Support patients and families during high-stress medical situations with empathy and professionalism.
Chipotle Mexican Grill – General Manager
Cincinnati, OH | Sep. 01 2022– May. 31 2025
Managed daily operations including scheduling, payroll, and staff supervision.
Trained and led a team of 25+ employees, ensuring compliance with food safety and quality standards.
Implemented strategies to improve efficiency and customer satisfaction.
Built strong team morale through effective leadership and accountability.
Skills
Crisis communication & conflict resolution
Team leadership and supervision
Public safety awareness
Data entry & patient registration systems
Time management and multitasking
Ethical decision-making and accountability
Basic law enforcement procedures (academic training)
Career Goals
My long-term goal is to work in law enforcement, beginning as a police officer or deputy, and eventually advancing into specialized units or investigative work. I am passionate about helping others, maintaining community safety, and applying the principles of justice and integrity in every role I take on.
Education
Education
Miami University – Oxford, OH
Bachelor of Science in Criminal Justice
Expected Graduation: May 2026
Relevant Coursework: Criminology, Criminal Law, Policing in America, Ethics in Criminal Justice, Emergency Management
GPA: 3.46
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