DeShonta Robinson

Additionally, I was a customer service representative providing services by phone and interact with customers face to face, or by email. Processed orders. manage returns or exchanges, while providing assistance information and support to customers regarding inventory and handling the process of decontamination assets via the government to be excessed.

Inventory Management Specialist with 15+ years of customer service experience supporting federal property and asset management operations within the National Institutes of Health. Expert in inventory lifecycle management, reconciliation, compliance, and automation of property systems. Proven ability to analyze inventory data, resolve discrepancies, prepare management reports, and ensure compliance with NIH, HHS, and federal property regulations. Experienced in cross-functional coordination and advising staff on property accountability and dispositions.

I graduated from Fairmont Heights High School in 1994. Throughout my career, I completed job-related training while serving as a Property Custodial Officer in a federal contractor capacity. Due to my performance and expertise, I was subsequently promoted to Inventory Management Specialist as a federal employee.