Connie Stonecipher-Colion

 Administrative Assistant Experience

Performed detailed recordkeeping and data entry, maintaining accurate and organized files in both digital and physical systems. Managed databases and tracking systems to support departmental operations and ensure compliance with internal policies. Utilized Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to prepare reports, presentations, correspondence, and other official documents. Coordinated schedules, meetings, and travel arrangements for management and staff, ensuring efficient time management and logistics. Prepared and reviewed a wide range of reports, legal documents, and correspondence with precision and adherence to established procedures. Assisted in audit preparation by organizing records, verifying documentation, and maintaining compliance with agency requirements. Delivered exceptional customer service and communication, responding to inquiries and providing accurate information to staff, vendors, and the public. Handled confidential and sensitive information responsibly, including TSA and CBP compliance records, demonstrating discretion and attention to detail. Supported policy and compliance initiatives, helping ensure department adherence to administrative and security regulations. Assisted in the procurement and inventory of equipment, materials, and supplies, monitoring usage and providing recommendations for reorders. Trained and supported team members in timekeeping and payroll systems, improving accuracy and overall departmental efficiency. Greet customers in person, by phone, or by email and provide assistance with questions or requests. Maintain a positive and professional attitude when handling customer inquiries or complaints.

My professional experience consists of the following: 

Operations & Coordination

• Supported the Airport Manager by coordinating daily administrative and operational activities, ensuring smooth communication between departments and airport stakeholders.
• Managed schedules, meetings, and correspondence for the Airport Manager to maintain efficient airport operations.
• Assisted in preparing and distributing official airport communications, notices, and compliance documents.

Recordkeeping & Reporting

• Prepared, proofed, and maintained confidential airport records, including personnel files, safety reports, and operational documentation.
• Collected data and compiled detailed reports on airport activity, employee performance, and project updates.
• Ensured all records were accurate and compliant with FAA and City of Houston regulations.

Communication & Customer Service

• Served as the first point of contact for internal staff, city officials, and external agencies, providing timely and professional assistance.
• Drafted and edited correspondence, memos, and presentations on behalf of the Airport Manager.
• Handled inquiries and resolved administrative issues promptly to support efficient airport management.

Project & Office Management

• Assisted with special projects such as security audits, construction updates, and safety initiatives.
• Streamlined administrative processes, improving document tracking and workflow efficiency.
• Coordinated training sessions and maintained employee certification records.

Compliance & Confidentiality

• Maintained strict confidentiality of sensitive airport and employee information.
• Supported compliance efforts by organizing inspection reports and ensuring required documentation was complete and accessible.

I Graduated from Stephen F. Austin High School in 1988. I attended Houston Community College, Southeast Campus, Houston, TX — Coursework toward Associate of Business Administration (not completed). Professional Administrative Certification of Excellence (PACE) 2023