beBee background
Professionals
>
Spencer
Christopher Larson

Christopher Larson

Senior Manager of Operations

Upper Management / Consulting

Spencer, Town of Spencer, Worcester

Social

About Christopher Larson:

Results-driven Operations Manager with extensive experience optimizing call center performance, ensuring compliance, and developing strategic solutions that enhance customer satisfaction and operational efficiency across high-volume, multichannel environments.

Experience

Strategic and results-driven Senior Operations Manager with over 30 years of experience leading high-performing teams across global call centers. Proven track record in driving operational excellence, enhancing customer satisfaction, and implementing cost-saving initiatives. Adept at cross-functional collaboration, process optimization, and KPI-driven performance management.

Areas of Expertise

  • Project Management
  • Versatile & resourceful
  • Cost Savings
  • Compliance Management
  • KPI Metrics: CSAT, NPS, Scorecards
  • Operational Efficiency
  • Process Improvements
  • Time Management
  • Team Development and Growth

Education

Associate's degree in Hotel and Restuarant Management

Professionals in the same Upper Management / Consulting sector as Christopher Larson

Professionals from different sectors near Spencer, Town of Spencer, Worcester

Other users who are called Christopher

Jobs near Spencer, Town of Spencer, Worcester

  • Work in company

    Manager of IT Operation

    Applause

    Manager of IT Operations · Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the w ...

    Framingham

    1 week ago

  • Work in company

    Operations Manager

    STERIS

    The Operations Manager leads a team that can be comprised of a combination of supervisors, material handlers, operators, planners, maintenance or warehouse personnel in the execution of processing and operational requirements. · This person will have budget responsibility for the ...

    Northborough

    3 weeks ago

  • Work in company

    Operations Manager

    THEO Laser Inc

    Theo is expanding its US operations and is seeking an experienced Operations Manager to take ownership of delivery execution, inventory management, logistics, · and operational processes for the US entity.Manage US local inventory for sales, demo units, spare parts, · and after-s ...

    Westborough, MA

    1 month ago