Carole Owens

I’m a Senior Procurement Manager with deep experience leading sourcing strategy, contract negotiation, and supplier performance across Facilities Management, IT, Transportation, and Indirect Services. I specialize in building scalable procurement frameworks, driving cost savings, and improving operational outcomes for complex, multi‑site organizations. I bring a balanced background across private‑sector and federally aligned environments, with strengths in data‑driven decision‑making, stakeholder partnership, and compliance‑focused procurement.

Cushman & Wakefield — Procurement Manager (6 years) - current role

I lead sourcing strategy and procurement operations across Facilities Management and indirect service categories, supporting both dedicated accounts and a portfolio of more than twenty clients. My work includes managing RFx events, developing standardized SOWs, KPIs, and SLAs, conducting cost and price analysis, and negotiating contracts that deliver consistent savings and reduce operational risk. I also drive supplier rationalization and performance governance, partnering with leadership and facility teams to strengthen service delivery and resolve operational issues.

Amtrak — Procurement Manager / Senior Buyer / Buyer (15 years)

I managed national and regional procurement across indirect services, supporting a $500M annual spend through competitive RFx execution, contract negotiation, and supplier performance oversight. My work delivered multimillion‑dollar annual savings, strengthened compliance with FAR‑aligned procurement standards, and supported successful audits through strong documentation and process discipline. I also led sourcing for major Public‑Private Partnership initiatives, optimized IT spend across enterprise licensing and SaaS/PaaS agreements, and improved procurement efficiency through SAP and Ariba systems.

SEPTA — Senior Buyer (3 years)

I managed competitive RFx processes, performed cost and price analysis, and negotiated annual savings while ensuring compliance with FTA and internal procurement policies. I oversaw contract administration, resolved supplier performance issues, and supported operational needs across multiple categories.

BA - Washington College, Chestertown, MD