About Marissa Spalding:
I have over 10 years in providing exceptional customer service and administrative support. Dedicated to ensuring smooth operations by efficiently managing tasks, coordinating schedules, and maintaining meticulous attention to detail. Skilled in promptly addressing inquiries, resolving issues, and fostering positive client relationships. Adept at leveraging strong communication and organizational skills to enhance the overall customer experience and contribute to the success of the team.
Experience
Customer-Focused Administrative Assistant & Photographer with a proven track record of over 10 years in providing exceptional customer service and administrative support. Dedicated to ensuring smooth operations by efficiently managing tasks, coordinating schedules, and maintaining meticulous attention to detail. Skilled in promptly addressing inquiries, resolving issues, and fostering positive client relationships. Adept at leveraging strong communication and organizational skills to enhance the overall customer experience and contribute to the success of the team.
Education
Professional Photographer | Marissa Phillips Photography – North East, MD
07/2015– Current
- • Self-Employed Professional Photographer
- • Provided services for over 120 clients in 2022 alone.
- • Built strong relationships with repeat clients.
- • Coordinated Appointments, Locations, type of services for each session.
- • Built backdrops, props, and holidays settings for every client’s needs.
- • Photographed high-quality images for both print and Internet distribution.
- • Collected different types of payment options for every client.
- • Established and maintained productive, professional working relationships.
- • Resolved client concerns quickly and professionally.
Legal Assistant | Jennifer L. Hammond, LLC - Elkton, Maryland
08/2013 – 09/2018
- • Prepared interrogatories, requests for production of documents and requests for examination or inspection.
- • Conferred with clients and other involved parties to gather and track case information.
- • Maintained litigation docket and calendar, noting deadlines for responsive pleadings, motions and other important deadlines.
- • Developed working relationship with courts, clients and attorneys.
- • Handled electronic court filings and coordinated court activities.
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