Carey Graham

With more than 10 years of experience across customer service, healthcare support, and education, I am dedicated to providing exceptional service, clear communication, and reliable results in every role I take on. My background includes working in high-volume, fast-paced environments where I manage large call loads, scheduling, accurate data entry, and confidential records with full HIPAA compliance.

I also bring valuable experience in teaching and supporting middle school students with alternative learning needs, where I developed individualized lesson plans, adapted to diverse learning styles, and maintained a calm, organized approach in high-stress situations.

I am known for my patience, professionalism, and ability to balance empathy with efficiency. Whether assisting patients, supporting families, collaborating with colleagues, or stepping into a classroom as a substitute teacher, I strive to create positive experiences and meaningful outcomes.

I’m always open to new opportunities where I can contribute my skills in communication, organization, education, and service. Let’s connect and grow together.

I bring more than a decade of experience across healthcare, government, and education, with a strong foundation in high-volume, detail-driven, and confidential work environments. As a Patient Access Representative in both the Emergency Room and Electrophysiology departments, I handled patient registration, insurance verification, scheduling, and sensitive medical information with full HIPAA compliance, while maintaining calm and accuracy in fast-paced, high-stress situations.

In my role as a Program Technician with the USDA, I supported federal program operations through precise data entry, document processing, client communication, and policy-aligned administrative tasks. This position strengthened my ability to manage complex information and deliver consistent, reliable service.

As a Paraprofessional for middle school students with alternative needs, I provided instructional support, implemented individualized plans, assisted with classroom management, and collaborated with teachers to create a structured and supportive learning environment.

Across all roles, I am recognized for my strong communication skills, professionalism, adaptability, and commitment to accuracy, confidentiality, and compassionate service.

High school diploma.