Carey Young-Svensson

Customer-focused administrative professional with 15+ years of experience supporting physicians, patients, and healthcare teams in fast-paced clinical and operational environments. Skilled in patient communication, appointment scheduling, registration, insurance coordination, documentation accuracy, and workflow organization. Known for delivering high-quality customer service, resolving issues with empathy, and supporting smooth clinic operations. Strong multitasker with a proactive, detail-driven approach and the ability to exceed patient expectations.

In my prior role as an Administrative Assistant supporting doctors at Integrated Health Care of the Rockies, I managed complex provider calendars, coordinated virtual workshops and appointments, and ensured that patient and financial records were accurate and up to date. I routinely generated and shared virtual meeting links, tracked scheduling changes, and kept multiple stakeholders aligned, which mirrors the scheduling and training management focus of your EMS Administrative Assistant role. I also handled insurance-related tasks, lab ordering, and reporting using tools such as Get Healthie, Chiro8000, and Microsoft Office, demonstrating comfort learning and using new technology platforms similar to Google Workspace, Slack, and Zoho.

Earlier in my career, I supported C‑level and senior leaders at organizations such as Bracewell & Giuliani, The Dinerstein Companies, and VeriCenter, where I coordinated busy calendars, travel, meeting logistics, and confidential documentation. These roles required meticulous attention to detail, strong follow-through, and the ability to anticipate needs—qualities that are essential for monitoring internal tools, flagging staffing or process issues, and keeping leadership informed. I have also created templates, reports, and simple process guides to standardize workflows, which aligns well with your emphasis on developing and maintaining clear SOPs and supporting continuous improvement.

EDUCATION

Associate Degree in Computer Systems Technology
MTI College of Business and Technology – NASA Campus, Houston, TX
GPA: 3.47