Brianna White

Dedicated customer service professional with responsibilities and supervises day-to-day operations. Strong understanding of business management, financial and leadership principles. Consistently establishes and achieves business and profit objectives while cultivating positive relationships and exceeding goals. 

Claims Administrator Support Specialist 

Progressive Insurance Company, Rutherford NJ June 2022- Current 

• Provided high quality customer service to policyholders as well as communicating important information in relations to claims 
• Verified ownership documents, identification, and supporting paperwork for accuracy
• Maintained confidentiality of sensitive personal and financial information
• Verified accuracy of submitted claim information by cross-checking with available records

Sales Associate/ Key Sales 

Piercing Pagoda/Banter, Jersey City, NJ July 2020- April 2021

• Assisted customers in finding suitable products according to their needs
• Trained new hires on company procedures, product knowledge, and customer service expectations
• Promoted current sales promotions and special offers to increase revenue
• Updated inventory records regularly using store management software

Ramapo College of New Jersey, Mahwah, NJ 2018-2022

GPA 3.¼.0, Dean’s List: Fall 2021 and Spring 2022

• Vice president of the Culture Club
• Obtained scholarship of the Jackie and Paul Garber Scholarship, and Herman D. Mytelka Memorial, 
• Awarded the Margaret Starmer EOF Program