Brianna White
Customer Service / Support
About Brianna White:
Dedicated customer service professional with responsibilities and supervises day-to-day operations. Strong understanding of business management, financial and leadership principles. Consistently establishes and achieves business and profit objectives while cultivating positive relationships and exceeding goals.
Experience
Claims Administrator Support Specialist
Progressive Insurance Company, Rutherford NJ June 2022- Current
- Provided high quality customer service to policyholders as well as communicating important information in relations to claims
- Verified ownership documents, identification, and supporting paperwork for accuracy
- Maintained confidentiality of sensitive personal and financial information
- Verified accuracy of submitted claim information by cross-checking with available records
Sales Associate/ Key Sales
Piercing Pagoda/Banter, Jersey City, NJ July 2020- April 2021
- Assisted customers in finding suitable products according to their needs
- Trained new hires on company procedures, product knowledge, and customer service expectations
- Promoted current sales promotions and special offers to increase revenue
- Updated inventory records regularly using store management software
Education
Ramapo College of New Jersey, Mahwah, NJ 2018-2022
GPA 3.¼.0, Dean’s List: Fall 2021 and Spring 2022
- Vice president of the Culture Club
- Obtained scholarship of the Jackie and Paul Garber Scholarship, and Herman D. Mytelka Memorial,
- Awarded the Margaret Starmer EOF Program
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