Alexandra Riley-Murphy

My career has been a dynamic journey, evolving from corporate roles to exploring opportunities in the CPG, retail, and service sectors. I started with an intense customer care, sales, and team development foundation, gaining expertise in creating exceptional experiences and driving business growth. Over time, I expanded my skill set in corporate recruiting, where I honed my ability to identify top talent, build high-performing teams, and develop strategic processes to support organizational goals.

While my corporate experience provided me with invaluable insights into business operations and leadership, I’ve realized that my passion lies in more customer-facing, community-driven environments. The CPG, retail, and service sectors perfectly align with my love for creating impactful experiences, fostering connections, and contributing directly to customer satisfaction and brand growth.

This transition reflects a shift in industries and a return to my roots in delivering personalized service, engaging with diverse audiences, and being on the front lines of impactful work. I’m excited to bring my corporate expertise and passion for these industries to new opportunities that combine operational excellence with hands-on customer engagement.

I’m a passionate and versatile professional with over a decade of experience spanning sales, customer care, recruiting, and training across retail, corporate, and service industries. My career has been defined by a deep commitment to creating exceptional experiences, whether it’s helping customers find solutions, developing high-performing teams, or fostering connections that drive success.

I’m known for my adaptability, active listening, and customer-first approach, which have consistently allowed me to exceed goals and build meaningful relationships. Outside of work, I’m deeply passionate about community engagement and have had the privilege of serving as a Board Director for NYC Pride, where I helped create inclusive spaces that bring people together.

I’m driven by the opportunity to make a positive impact and am excited to bring my energy, expertise, and passion to new challenges.

My educational background includes hands-on experience through sales and administrative internships, where I developed foundational skills in customer engagement, organizational operations, and team support. Additionally, I hold an advanced certificate in Human Resources, which has enhanced my ability to understand and manage the people side of business. This combination of practical and academic experience equips me with strong interpersonal, organizational, and problem-solving skills, enabling me to excel in roles that require a balance of strategic planning and customer-focused execution.