Aelicia Thomas

Meticulous and highly accomplished at growing and sustaining the staffing levels for the company’s global operations network; establishing a long-term pipeline of high caliber and diverse candidates, for current and future positions; and managing on-boarding, training, and registration of new employees.

I have been able to improve a company's productivity, reduce their turnover, and save organizations time by attracting top-performing professionals to fill job openings

**preparing to take SHRM-CP

Amazon, Jackson, MS​Aug 2022 – Present

Human Resources Manager (Nov 2022-Current)

● Promoted within 4 months due to strong performance andorganizational impact (one year ahead of schedule).

● Structured and implemented programs and policies in the areasof training, compensation structures, benefit packages,incentives and on-boarding orientations, saving over 70% ofrecruiting costs.

● Investigated associate complaints and charges generatedthrough the company's open door policy, reducing correctiveactions and turnover both by 50% each.

● Respond accurately and professionally to questions and concerns from over 500 associates through multiple channels (in-person, email, phone, etc) within 24-36hrs.

●    Escalate and take partners when discrepancies or issues arise with associate interactions such as Leave of Absence, accommodations, or other employee relations issues.

●    Enter and review over 500 associate’s data within HRIS (Kronos) and payroll systems timely (Peoplesoft) and accurately.

●    Provide subject matter expertise to associates and leadership on people practices, systems, and resources.

●    Compile, assess and use data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc.

●    Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on how and when to use self-service tools.

●    Draft and distribute communications daily to 500+ associates and 150 leaders

●    Plan, coordinate and implement associate activities that create an inclusive environment

●    Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA

Area Manager (Sep 2022-Nov 2022)​

• Managing department duties, including allocating labor, leading meetings, assigning job duties to 40+ associates, and communicating with internal and external suppliers

• Providing policy follow-up, attendance tracking

• Tracking and reporting of ATS/labor hours

• Helping the floor as an associate resource, training associates and verifying SOP compliance

• Participating in Operational Excellence initiatives in some capacity

• Reviewing and updating SOP as needed

• Aiding in keeping work area clean and organized

• Finding and addressing safety hazards within the work area

• Participating in safety initiatives

Onboarding Trainer (Aug 2022- Sep 2022)​

• Planned and coordinated 30+ training sessions for 300+ employees.

• Conducted Audits and gave feedback to associates based on progression.

• Coached associates on work and safety standards.

• Aiding with successful launch of Amazon Sort Center JAN1 (Canton, MS).

Hirevelocity, Remote (Contract)​Aug 2022 – Nov 2022

Talent Acquisition Manager

● Implemented new employee referral program, reducing cost perhire by 35%.

● Aggressively hunt and prospect for CDL-A and CDL-B Truck driver with Hazmat and Tanker endorsements by making 50+ calls and following up on leads to ensure pipeline sufficiency.

● Utilize diverse and innovative sourcing tools and techniques to name key and hard to find talent.

● Closed 5 positions that had been open 90+ days within 1 week.

● Utilized Monster, CareerBuilder, indeed, ZipRecruiter, LinkedIn Recruiter, Tenstreet, Boolean Search.

● ATS Systems-ICIMS, SuccessFactors, CRM.

● Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics, and other variables.

● Establish trust and confidence by keeping a prominent level of credibility, integrity, and skilled communications with managers and the Talent Acquisition team.

● Thrive in a fast-paced, high-volume setting that requires a sense of urgency, ability to manage multiple and competing demands while supporting adaptability and flexibility.

Intuit, Remote (Contract)​June 2022 – Oct 2022

Talent Acquisition Specialist

● Created and maintained a positive work environment, increasingemployee retention rates by over 80%.

● Managed high-volume recruiting in a demanding environment, adhering to strict tight deadlines and aggressive hiring goals of collaborating with team to hire over 14000 Tax Associates, Experts, CPAs, Bookkeepers and Accountants prior to upcoming Tax Season.

● Participate in management meetings to set up priorities and develop plans to meet hiring targets.

AAA USA, Remote (Contract)​May 2022 –June 2022

Talent Acquisition Specialist

● Coordinated the interview process, negotiated terms and pay rates, and completed on boarding process with candidates.

● Implemented sourcing strategies to generate a pipeline of qualified technical candidates that included (Software Developers, Systems Administrators, Systems Engineers, Electrical Engineers, Mechanical Engineers, and other technical backgrounds).

● Screened potential candidates to prove compatibility with minimum qualifications and gage candidate interest.

● Sourced new and existing candidates and match them to existing job orders. Utilized sourcing tools such as Indeed, Monster, LinkedIn, JazzHR, UltiPro, various groups on LinkedIn and Facebook related to technical position.

Nissan USA, Remote​Aug 2021 –May 2022

Talent Acquisition Manager (Jan 2022-May 2022)

● Screened and recruited over 100 qualified potential candidates, assisting in hiring over 200+ employees over a period of 10 months, filling various warehouse positions.

● Updated 100+ employee records and job assignments on a regularbasis.

● Leveraged Bullhorn Applicant Tracking System to trackand report ongoing recruiting activities, while ensuringdata integrity for metrics/reporting.

● Spearhead end-to-end recruiting, interviewing, and screening ofcandidates to fill job openings and meet growing demands ofbusiness with a 95% average hiring rate.

Talent Acquisition Specialist (Aug 2021-Jan 2022)

• Single-handedly executed a sourcing strategy for site experiencing a high turnover rate. Built a pipeline of candidates to increase applicant show rate at hiring events from 40% to 80% in only 3 weeks.

Amazon, Remote ​June 2019 –Sep 2021

Human Resources Assistant II

• Responded to employee inquires related to disability programs, leave of absence programs.

• Served as the first point of contact for leave, disability, and accommodation related questions.

• Resolved queries by referring to documentation and knowledge-based articles; build customer trust.

• Maintained an elevated level of responsibility and accountability, working with partner teams for resolution.

CAPELLA UNIVERSITY

Minneapolis, MN

Bachelor's Human Resource Management (Apr 2021)

• GPA: 3.8
• Completed Coursework in Recruiting, Retention, and Development, Business Law, (HRM) function and role in an organization