Customer Service Representative - Halethorpe, United States - Precision Door Service Central MD

Precision Door Service Central MD

Verified Company

Halethorpe, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Hours:
7:30 am - 4:30 pm Monday-Friday w/ flexibility and the opportunity to pick up additional shifts/hours

Job Responsibilities:
Answer inbound calls and make outbound calls to schedule appointments. Prioritize calls according to the customer and/or operational needs. Dispatch service calls to service technicians.

Respond to and resolve customer complaints and conflicts using patience and courtesy in dealing with customers.

Job Requirements:
1+ years of making customers happy and exhibiting a positive attitude and pleasant demeanor

Call center and/or dispatch experience a preference

Ability to multitask well in a fast-paced environment

Excellent verbal and written communication skills

Computer software scheduling knowledge

Multi-phone line system experience

High School diploma or GED

We offer:
High company morale, professional, and friendly work environment.

Paid Time Off.

Benefits package offering medical, dental, and vision coverage and 401k.

Pay:
From $18.00 per hour depending on experience