A Customer Service Specialist is a professional who is responsible for providing assistance and support to customers. This may include answering questions, resolving issues, and ensuring customer satisfaction - Hobson, United States - SilverLinx

SilverLinx

Verified Company

Hobson, United States

2 weeks ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

Customer Service Specialist (m/f/d) for software products Welcome to InNuce Solutions GmbH. Since 2004, InNuce Solutions GmbH, based in Hamburg-Ottensen, has been developing innovative solutions for fleet operations and fleet management. In this time, we have become one of the leading providers of professional fleet software. Our cloud-based SaaS platform allows our customers to manage their fleet online and adapt to changing mobility requirements. As a subsidiary of DKV-Mobility, we shape the future of our customers' transport and mobility sector in Europe.

Your responsibilities Responding to customer inquiries Resolving user issues Acquiring new customers and conducting trainings Creating documentation and bug tickets Conducting software tests Your qualifications User and service-oriented Experience in customer service Solution-oriented and software-savvy Experience in fleet management or ticket systems is a plus Excellent communication skills Fluent in German and proficient in English We offer € , - to € 55,000, - gross/year, depending on experience & qualifications Flexible working hours, flextime and home office 30 days of vacation - plus Christmas and New Year's off JobRad, discounted Germany ticket, company pension plan Further training opportunities, family-friendly company Flat hierarchies and short decision-making paths Your application Send us your application documents by email to InNuce Solutions GmbH Contact person Mr.

Arne Tauchmann Borselstraße Hamburg-Ottensen We look forward to your application In our texts, we refrain from gender-specific differentiation solely for