- Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
- Accountable for monitoring and achieving annual financial goals
- Approve expenditures and invoices including overtime
- Manage the daily activities ensuring on-time services
- Assure the location's operating practices comply with applicable federal and state regulations and Company policies
- Establish location goals and priorities
- Effectively present and communicate Company and Market strategies, values, and goals to staff
- Manage frontline supervisor's responsibilities, expectations, and accountabilities
- Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
- Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
- Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
- Develop a strong, trusting, and reliable team
- Understand team members' career aspirations and provide assignments to develop skills and or close gaps
- Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
- Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
- Collaborate with Human Resources and Market Leadership for recruiting and retention
- Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
- Develop and or implement plans to improve customer satisfaction index and on-line community reviews
- High school diploma or equivalent
- Technical schooling diploma or Mortuary Science preferred
- Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
- Minimum (2) years of experience managing people or projects
- Budgeting and expense control experience strongly preferred
- Ability to work evenings and weekends
- Financial and business acumen
- Proficient in MS Office suite
- Excellent customer service skills
- Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
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General Manager @ Cemetery Location - Hyattsville, United States - SCI Shared Resources LLC
Description
Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work
Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry.
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth.
Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
Operations
People Development
Other
MINIMUM REQUIREMENTS
Education
Experience
Knowledge, Skills and Abilities
Category (Portal Searching): Operations
Job Location:
US-MD - Hyattsville
Job Profile ID:
F00273
Time Type:
Full time
Location Name:
National Harmony Memorial Park
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General Manager @ Cemetery Location professionals in Hyattsville
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