General Manager @ Cemetery Location - Hyattsville, United States - SCI Shared Resources, LLC

SCI Shared Resources, LLC

Verified Company

Hyattsville, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry.

Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth.

Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Financial Management

Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
Accountable for monitoring and achieving annual financial goals
Approve expenditures and invoices including overtime

Operations

Manage the daily activities ensuring ontime services
Assure the location's operating practices comply with applicable federal and state regulations and Company policies
Establish location goals and priorities
Effectively present and communicate Company and Market strategies, values, and goals to staff
Manage frontline supervisor's responsibilities, expectations, and accountabilities
Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

Develop a strong, trusting, and reliable team
Understand team members' career aspirations and provide assignments to develop skills and or close gaps
Monitor training and licensing requirements, ensuring staff is retrained/licensed prior to expiration
Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
Develop and or implement plans to improve customer satisfaction index and online community reviews

MINIMUM REQUIREMENTS

Education

High school diploma or equivalent
Technical schooling diploma or Mortuary Science preferred

Experience

Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
Minimum (2) years of experience managing people or projects
Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities

Ability to work evenings and weekends
Financial and business acumen
Proficient in MS Office suite
Excellent customer service skills
Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Postal Code: 20785

Category (Portal Searching): Operations

Job Location:
US-MD - Hyattsville

Job Profile ID:
F00273

Time Type:
Full time

Location Name:
National Harmony Memorial Park