Support employee - Woodsboro, MD, United States - Orion Innovations

Orion Innovations
Orion Innovations
Verified Company
Woodsboro, MD, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

About Us:

We are a renowned distribution company in the energy sector. Our main task is to professionally manage customer data and ensure a smooth energy provider switch. We emphasize that our work takes place in our office in Karlsruhe and
no remote work is offered.


Your Main Responsibilities:

-
Customer Data Management:


  • Enter new customer data into our database.
  • Update and maintain existing customer data.
  • Ensure that all customer data is correct and uptodate.
-
Support for our Sales Team:

  • Provide necessary documents and information for the sales team.
  • Create reports and overviews of sales performance.
  • Actively participate in planning and implementing sales campaigns.
-
Telephone Qualification:


  • Actively verify and validate customer data through phone calls.
  • Clarify customer inquiries about the energy provider switch process.
  • Record customer feedback and forward it to the appropriate departments.
-
General Office and Administrative Tasks:

  • Regular correspondence with customers and business partners.
  • Creation and verification of invoices.
  • Prompt and professional handling of inquiries via phone or email.

What You Bring:


  • Completed commercial training or equivalent qualification.
  • Professional experience in inside sales or customer service is an advantage.
  • Proficient in common MS Office applications.
  • Strong communication skills and a serviceoriented mindset.
  • Organizational skills and the ability to prioritize.
  • Teamwork and a proactive work style.

What We Offer You:


Security:

Permanent employment in a
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