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    SiteOps Data Center Production Operations Engineer - Dekalb, United States - META

    META
    META Dekalb, United States

    3 weeks ago

    Meta background
    Description

    Goldframe, LLC, an entity of Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.

    SiteOps Data Center Production Operations Engineer Responsibilities

    • Perform deep dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures and network issues.
    • Work as a technical lead with cross functional teams on large scale data center projects and initiatives.
    • Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified.
    • Work with internal hardware teams and vendors to help resolve complex technical issues, maintain high hardware quality levels and influence future design to ensure ease of serviceability.
    • Understand/analyze issues and be able to update and develop scripts and smaller sets of software.
    • Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and SLAs to customers.
    • Identify trends and systemic issues in the fleet and drive resolution.
    • Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes.
    • Provide guidance and mentor technical leads and the go-to technical resource for management.
    • Build cross functional relationships and have the ability to influence policies and procedures to improve global data center operations.
    • Participate in an on-call rotation.
    Minimum Qualifications
    • Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, or a related field and 60 months of experience in the job offered or in a related occupation. Experience must include 60 months involving the following:
    • 1. Infrastructure
    • 2. Linux and hardware systems support in an Internet operations environment
    • 3. Interdependencies of data center functions and technologies
    • 4. Working on multiple projects within the same time schedule
    • 5. Enterprise level networking and storage equipment installs
    • 6. Out-of-band/lights-out server communication methods, including IPMI and serial console
    • 7. Modifying and developing in commonly-used scripting or programming languages
    • 8. Disaster Recover - Dell RP4VM.
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