Dutch Customer Advisor - Gilboa, United States - Skyline Enterprises
Description
As a modern cross-channel company, we offer Europe's largest shopping world for motorcycle clothing and accessories with over 85 stores in Germany, Austria, Switzerland, the Netherlands, and an online shop and print media.
We provide secure jobs with good conditions and a great working atmosphere. Our team of over 2,000 motivated employees is looking forward to welcoming you.For our European headquarters in Hamburg-Allermöhe, we are currently seeking a Dutch-speaking Customer Advisor (m/f/d).
Your responsibilities
You will be the first point of contact for inquiries regarding orders, product inquiries, and any other customer concerns
You will handle inbound communication via phone, email, and chat
You will work together with the team and our departments to find the best solutions for our customers
You are Louis
Your profile
You have solid computer skills and are proficient in common office programs, as well as fluent in German and Dutch
You enjoy providing advice and have excellent communication skills
You are willing to work in a three-shift system between 8:00 am and currently 8:00 pm (Monday to Friday), as well as two Saturdays per month in a shortened shift
Technical understanding and a passion for motorcycles would be beneficial, but are not a must-have
We offer
A friendly working atmosphere with spacious workstations - traditional call centers are a thing of the past
The opportunity for mobile working after successful training
Extensive information resources and experienced team members
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