Customer Service Manager in the Heating - Henry Fork, VA, United States - Emerald Enterprises

Emerald Enterprises
Emerald Enterprises
Verified Company
Henry Fork, VA, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
For over 60 years, our company GHG GmbH has been a medium-sized specialist company in Frankfurt am Main. At our company, every employee is an important part of the team.

Together, we develop sustainable solutions in building and house technology, advocate for the environment, and ensure a noticeably better living or working quality for our customers.

Working for different target groups brings us exciting and diverse projects. Through our collaboration with top manufacturers, we have ideal assembly and installation opportunities and use the latest technology.

As a successful trade company from the region with many regular customers, we can offer you a position with good prospects.


We offer:


  • Fulltime employment (37hour week)
  • Performancebased compensation
  • Vacation and Christmas bonus
  • 30 days of vacation per calendar year
  • Company pension plan
  • Subsidies for health services
  • Modernly equipped workstations
  • Responsibility and varied tasks
  • Flat hierarchies and short decisionmaking processes
  • A good working atmosphere
  • A secure job and development opportunities in a constantly growing family business
  • Further training opportunities and various training courses

Your tasks:


  • Management of the customer service department
  • Appointment scheduling with customers
  • Scheduling of assembly orders
  • Planning and scheduling of customer service assignments
  • Order preparation, control, and processing
  • Responsibility for a smooth service process
  • Complaint management
  • Personnel responsibility and contact person for our technicians

Our requirements:


  • Completed technical vocational training
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