Jobs
>
Lansing

    Customer Account Rep I - Lansing, United States - Agiliti

    Agiliti
    Agiliti Lansing, United States

    2 weeks ago

    Default job background
    Description


    The Customer Account Representative is responsible for coordinating a district's daily office functions, which includes maintaining detailed customer account records and district billing functions.

    Knowledge and Physical Requirements

    High school diploma or equivalent.
    Basic computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
    Understanding of debits and credits bookkeeping.
    Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.
    Valid driver's license.
    Able to lift and/or push 75 pounds.
    Behavioral Skills (How the jobholders must conduct themselves with other people.)

    Possesses quality orientation with a "get it right the first time" attitude.
    Complies with patient privacy laws in all matters.
    Maintains and projects confidence, enthusiasm and a professional image.
    Flexible, coachable.
    Demonstrates strong communication skills (listening, writing and speaking).
    Demonstrates team orientation and shows respect for others.
    Proactive and self motivated.
    Organized; prioritizes to meet deadlines.
    Ability to work with very little supervision.

    Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.

    Customer-focused; willing to go above and beyond.
    Practical Skills (Tasks that the job holder must be able to do and demonstrate.)


    Understands and uses effective conflict resolution skills in addressing accounts receivable or service concerns, e.g., identifies and resolves discrepancies and disagreements.

    Receives and handles incoming district calls.
    Maintains customer files based on Front Office Work Flow.
    Leads accounts receivable collections, calls and meetings.

    Organizes and tailors district office tasks, such as making vendor payments, organizing meetings, making travel arrangements, coordinating business meals and ordering office supplies as needed.

    Maintains daily email communication with team members regarding consistent customer focused transactions.
    Creates and maintains updated customer profile preferences to be used by all district personnel.
    Provides accurate billing and credits for rental, sales and service.
    Creates and maintains district vendor reference book, account files and Material Safety Data Sheet documents.
    Provides support for shipping and receiving activities.
    Performs other assigned duties.
    Development

    Level II

    Proficient in systems and Microsoft Office programs.
    Serves as part of training team for other members in Division/Region.
    Works with multiple offices.
    Demonstrates sound and timely decision-making skills in front of customers.
    Exhibits expertise in providing customer service.
    Level III

    Considered a subject matter expert with district office policies and procedures.
    Demonstrates presentation skills and comfort in a group setting.
    Demonstrates understanding of Profit and Loss statements.

    It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

    In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities.

    Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports.

    Affirmative Action Policy Statements


    You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements.

    If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.


    Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, Employee Stock Purchase Program (ESPP) and wellness programs.


    Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

    If you require assistance with your application, please contact


    Primary Job Location:
    Home Office (MI)

    Additional Locations (if applicable):


    Job Title:
    Customer Account Representative I


    Company:
    Agiliti


    Location City:
    Not Applicable


    Location State:
    Michigan

    Pay Range for

    All Remote Locations:
    $13.47-$33.73

    This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown.

    The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors.

    Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
    #J-18808-Ljbffr
  • ITech Consulting Partners

    Proposal Coordinator

    1 week ago

    ITech Consulting Partners Lansing, United States

    Hybrid position with our client--a privately held employee benefits company in Oakland County seeking to recruit an experienced Proposal Coordinator. In this role you'll support the proposal development process with the design/development of information and materials on a variety ...

  • Ernest

    Client Relationship Manager

    1 week ago

    Ernest Lansing, United States

    Ernest is currently in search of a Client Relationship Manager (Outside B2B Sales Rep) for our division located in Detroit, MI territory. This is a full-time position that offers a competitive base salary, commissions, bonuses, along with a wonderful company culture. · For over 7 ...

  • RJ Logistics

    Logistics Coordinator

    2 weeks ago

    RJ Logistics Lansing, United States

    Objective: · The Logistics Coordinator is a critical support role for the Customer Sales Team. Their main objective will be the successful operational execution of the life of the load from order entry through delivery. To be successful in this role you need to be able to take i ...

  • American Lumper Services

    Warehouse Admin 9pm

    13 hours ago

    American Lumper Services Lansing, United States

    Job Type · Full-time · Description · American Lumper Services is a growing nationwide warehouse management company. We are looking for a warehouse Admin Rep in the Lansing MI area. If you're looking for a great job with a consistent schedule and weekly pay then you have come to ...

  • CSM Group

    Project Director

    1 week ago

    CSM Group Lansing, United States

    Overview: · CSM Group is a nationally ranked, safety-focused, and talent-driven organization that delivers professional efforts through project and program services, construction management, and technology. Our tailored delivery models are solutions based and make the capital pl ...

  • First Search

    Proposal Coordinator

    3 weeks ago

    First Search Lansing, United States

    Hybrid position with our colleagues client--a privately held employee benefits company in Oakland County seeking to recruit an experienced Proposal Coordinator. In this role you'll support the proposal development process with the design/development of information and materials o ...

  • Cameron Ashley Building Products

    Territory Sales Manager

    3 weeks ago

    Cameron Ashley Building Products Lansing, United States

    **Territory Sales Manager** · Cameron Ashley - Lansing, 3524 S Canal Rd, Lansing, Michigan, United States of America ? Lansing, MI, USA · Req #556 · Tuesday, March 1, 2022 · **TERRITORY SALES MANAGER** · **POSITION SUMMARY** · The primary function of this position is to drive t ...

  • City of Lansing, MI

    Assistant City Engineer

    4 weeks ago

    City of Lansing, MI Lansing, United States

    Salary : $78, $116,972.34 Annually · Location : Lansing, MI · Job Type: Full-Time · Job Number: 00258 · Department: PUBLIC SERVICE · Division: Admin/Permits/Engineering · Opening Date: 10/12/2023 · Closing Date: Continuous · Job Advertisement · The City of Lansing Public ...

  • Potterville Public Schools

    Executive Assistant to the Superintendent

    1 week ago

    Potterville Public Schools Potterville, United States

    Potterville Public Schools - Job Posting · Title of Position: Executive Assistant to the Superintendent · Job Goal: To ensure the smooth efficient operation of the central office so that the office has a positive impact on staff, the community and the education of children. · ...

  • Hexagon Asset Lifecycle Intelligence

    Account Manager

    1 week ago

    Hexagon Asset Lifecycle Intelligence Cornwall on Hudson, United States

    Responsibilities/Main Activities: · Hexagons Asset Lifecycle Intelligence division is seeking to hire an Account Manager. The selected candidate could reside anywhere in Indonesia. · We are looking for a self-starter that is responsible for developing leads and opportunities in ...