Account clarification for online literature shop - Gordon, PA, United States - Terra
Description
Our client is looking for several talented individuals (m/f/d) for customer service at a large payment service provider - mostly in a home office setting.
One day per week should be spent at the company.Your responsibilities:
- Handling customer inquiries regarding invoices, returns, and installment payments via email/chat
- Updating customer data
- Resolving payment discrepancies
- Tracking incoming payments
Your profile:
- Previous experience in customer service
- Excellent German language skills
- Proficient in using computers
- Flexible availability (Monday to Friday, 8am6pm)
What you can expect:
- Comprehensive training
- Home office work setup
- Opportunities for career advancement within the company
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