Pc Technician - Lake Charles, United States - Lake Charles Memorial Health System

Mark Lane

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Mark Lane

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Description

PC Technician

DESCRIPTION OF POSITION:


RESPONSIBILITIES AND DUTIES:


  • Answer calls from physicians, directors, and hospital staff that have been escalated from Help Desk Specialists

_The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description._

EDUCATION AND WORK EXPERIENCE

  • High school graduate or equivalent (Associates or Bachelors preferred)
  • Must be very computer literate and capable of learning computer support tasks
  • Strong technical writing skills and speak intelligible English
  • Experience with

Microsoft Office:
Word, Excel, Outlook a plus

  • Hospital experience a plus
  • Ability to answer phones and communicate effectively and calmly with physicians, employees, vendors, and other hospital staff in highstress situations while multitasking to resolve issues
  • Must possess a high level of patience and show a willingness to learn

Physical Demands/Work Environment

  • Capable of performing light to medium duty physical tasks.
  • Must be able to remain in a stationary position for 50% of the time.
  • Must be able to exchange accurate information with patients, family, peers and medical personnel.
  • Must be free of all communicable disease and be up to date on immunizations.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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