- Mon - Fri: 8am - 5pm
- Insurances: Life, medical, dental, short term and long-term disability
- 401K
- Free parking
- PTO
- Holidays
- Competitive salary
- Employee Assistant Program
- Tuition Reimbursement
- Continuing Medical Education Allowance
- Pet Insurance
- Insurances: Life, medical, dental, short term and long-term disability
- Free parking
- PTO
- Holidays
- Competitive salary
- Ensures that the day-to-day operations are conducted by clinical practice standards and the policies & procedures of the Center.
- Manage and enhance patient flow within the clinic to ensure smooth and efficient operations,
- Maintains the financial integrity of the organization by overseeing time of service collections, staying up to date with managed care plans, and collaborating with FINCO.Understands regulatory standards (AAAHC, CMS, and OSHA) and assists in preparation for and compliance with regulatory agency inspections/audits.
- Enhance patient satisfaction and address operational challenges promptly as they arise. Improve patient satisfaction and handle operational problems as they arise.
- Recruitment and supervision of staff members.
- Provide training, coaching, mentoring, and performance appraisal for both clinical and administrative staff.
- Ensures outstanding customer service is consistently delivered by all staff members.Establishes and executes standardized policies and procedures for all staff members.
- Ensure all records, reports, logs, and documentation are kept current and in compliance with any regulatory and company policies and procedures.
- Acts as the main point of contact, facilitating communication between management and OC Administration.
- Leads staff meetings.
- Develop operational plans and budgets for each fiscal year, monitoring progress and making revisions as needed.
- Other duties as assigned or necessary based on business needs
- Lead and oversee support staff, providing guidance, coaching, corrective counseling, development, and mentorship to ensure a cohesive and high-performing team. Set goals and provide motivation and support to the team.
- Provides fair and consistent leadership by fostering a skilled and motivated workforce through frequent department meetings to assess policies, procedures, and operational concerns.
- Facilitate leader rounding activities to gather feedback and improve leadership effectiveness.
- Leads by directing, delegating, and supervising tasks as needed to ensure the best possible service delivery
- Bachelor's degree required, preferably in health administration or related field
- Required 5+ years of healthcare experience in a managerial role.
- Knowledge of continuous process improvement concepts and practices.
- Strong written and verbal communication skills
- Ability to work well under pressure.
- Proficient with Microsoft Office Suite and ability to master practice management software.
- Prolonged periods sitting at a desk and working on a computer.
- •Must be able to lift to 15 pounds at times
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Sr. Clinic Manager - Houston, United States - Oncology Consultants
Description
Job Description
Job Description"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."
About Oncology Consultants
Oncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 40 years. Our healthcare team is committed to providing state-of-the-art cancer treatment in a caring environment as we continue to expand our oncology services in the metropolitan region.
About the Position
The Senior Clinic Manager manages the efficient delivery of care across multiple systems and departments within a large, multi-physician oncology practice. They manage and lead front office operations, revenue cycle management, clinical support services, compliance, safety, and customer service, ensuring seamless coordination and high-quality patient care. Collaborating with administrative and medical staff across multiple systems, the Senior Clinic Manager implements robust policies and procedures, fostering effective communication and optimizing the patient experience.
Shift Schedule:
Benefits:
Responsibilities:
TEAM LEADERSHIP:
SKILLS AND QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
COMMENTS:
This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Oncology Consultants is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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