Leasing Consultant - Houston, United States - The Morgan Group, Inc

The Morgan Group, Inc
The Morgan Group, Inc
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Why Morgan Group?
There's more to Morgan Group than our 65+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Morgan Group, it's about the people who work for Morgan, our residents, our construction team, and adhering to our key values that make us who we are as a company.

Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:


  • Advancement opportunities
  • Training
  • Lowcost Medical, Dental, Vision
  • Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
  • Health Savings Account
  • Voluntary Life Insurance
  • Long-Term Disability Insurance
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • 401K (Traditional & Roth) with Company Match
  • Employee Assistance Program
  • Paid Time Off plans including:
  • Vacation
  • Sick
  • Floating Holiday
  • Bereavement Leave
  • Holiday Schedule
  • Referral Bonus Program
This position is also eligible for renewal commissions and quarterly bonus program.


How does Morgan Group benefit you?


The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible.

Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you'll get the training and support from your team that you need to excel in your role and reach your full potential.


What You'll Do

Duties and responsibilities

Leasing

  • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
  • Document all telephone and inperson visits on appropriate reports.
  • Maintain all electronic guest cards, documentation, and followup according to established procedures.
  • Inspect models and available "market ready", communicate related service needs to Property Manager.
  • Ensure apartment is ready for resident to movein on agreed date.
  • Immediately followup on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs
  • Provide Welcome Letter and Move-In Instructions to all approved applicants.
  • Ensure all lease paperwork has been signed electronically, prior to scheduled movein. Orient new residents to community.
  • Assist in monitoring renewals. Distribute and followup on renewal notices.
  • Monitor advertising effectiveness. Gather information about market competition in the area and file.
  • Represent the company in a professional manner at all the times.

Administrative

  • Accept rental payments and give immediately to Assistant Community Manager.
  • Type lease and complete appropriate paperwork and input information on Property Management System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
  • Doc Management
- upload all necessary documents to resident profile, maintain contact / miscellaneous information in PMS to ensure all content is up to date and document all relevant conversations, notices, violation etc. in the Resident Activities Tab.

  • Maintain and record daily inspections for the community.
  • Distribute important communication and notices to the residents through the property app.
  • Maintain accurate monthly commission records on leases and renewals for bonus purposes.
  • Assist management team with other various tasks as required.
  • Consistently implement policies of the community.

Resident Retention

  • Receive all telephone calls and inperson visits. Listen to resident requests, concerns, and comments.
  • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
  • Maintain open communication with Property Manager and Maintenance Supervisor.
  • Contribute to cleanliness and curb appeal of the community on continuing basis.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.

Neighborhood Marketing

  • Participate in outreach marketing activities on a regular basis to obtain prospective residents.
  • Advise residents of referral concessions (if permitted).
  • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
  • Distribute newsletters, pamphlets, flyers, etc.
  • Conduct market surveys and shop competitive communities.

Essential Job Functions:


  • Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
  • Demonstrate an ability to support and contribute to community team.
  • Demonstrate strong oral, written and electronic communication skills.
  • Operate telephone, Ipad, computer/keyboard, Microsoft Office including Word and MS Ou
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