Employee (m/f/d) Customer Order Processing - Rye, AR, United States - Matrix Dynamics
Description
**Location: Nuremberg Reference number:Schmitt Engineering is a medium-sized company based in Erlangen.
With many years of engineering expertise in various industries, we are a partner to the industry.
Our activities cover the entire process chain from planning and project management to development and design, production, assembly and commissioning.
Your tasks:
- Processing of orders for standard serial devices
- Standardized preparation of offers according to specifications including factual review
- Order review and service instructions as well as review of delivery and payment terms
- Checking material availability, clarifying delivery dates with departments and responsible parties
- Coordination of deadline or quantity changes with the customer
- Order confirmation to the customer after coordination with departments and, if necessary, approval by responsible parties
- Postprocessing of orders such as handling complaints and returns
- Communication with the customer, possibly also via customerspecific internet platforms
Your profile:
- Completed training as an industrial clerk or a comparable qualification
- Good knowledge in the field of customer service
- Knowledge of MS Office and SAP/R
- Good German and English skills in spoken and written form
We offer you the following benefits:
- Over 30 years of know-how and diverse projects
- Wellknown customers in hightech industries
- Permanent employment contract
- Attractive, aboveaverage remuneration structure
- 30 days of vacation
- Flexible working models and home office
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