Junior Customer Service Manager Customer Service - Albion, IA, United States - Matrix Dynamics

Matrix Dynamics
Matrix Dynamics
Verified Company
Albion, IA, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
What can you expect?

  • You will provide comprehensive and professional support to our customers via email and phone
  • You will have the opportunity to constantly develop your knowledge and skills:
The inquiries are exciting, diverse, and anything but ordinary

  • You will work with product experts to solve difficult issues and provide updates on the product
  • You will actively contribute to the continuous improvement of our processes and the expansion of our internal knowledge database
Requirements

What should you bring?

  • You have successfully completed your studies in areas such as language, communication, social sciences, or your commercial training and already have some experience in customer communication
  • You are ITsavvy, have good analytical skills, and quickly familiarize yourself with new software and tasks
  • You find it exciting to support customers from various companies and industries in using our product to its full potential
  • Admiring problems is not your thing you approach things proactively and solutionoriented
  • Your expression and communication skills are reflected in your confident writing style
  • You have excellent German (C2 level) and English skills in both written and spoken form
We offer

What do we offer you?

  • To benefit from the company's success, we offer you a competitive compensation package, including salary, benefits, and virtual shares
  • In addition, you will receive 26 days of paid vacation and 2 days off for Christmas and New Year's (we love our work, but we also love our vacation)
  • A diverse,
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