Call Center Agent - Seville Colony, MT, United States - Crimson Technologies

Crimson Technologies
Crimson Technologies
Verified Company
Seville Colony, MT, United States

3 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Our client, a leading company in the parcel delivery service, is looking for full-time Front Office employees (m/f/d) in Seville Colony, MT.

Our client is located in the beautiful district of Barmbek Süd and is one of the big players in parcel shipments in Germany.

They are looking for you to join their team and support them.

If you don't want to miss the chance for a long-term perspective and personal and professional development opportunities, we look forward to receiving your application.


What we offer:

  • Permanent employment contract
  • Vacation and Christmas bonus
  • Modern workspaces
  • Flexible working hours
  • Travel cost subsidy
  • Possibility for remote work

What you will do:

  • Processing of all contact cases through various communication channels
  • Forwarding of customer inquiries to the appropriate departments
  • Receiving and processing of customer requests and bookings in the inhouse booking system
  • Recognizing customer needs and processing them according to the client's given processes

What you bring:

  • Professional experience in the mentioned field of work
  • Good MS Office skills
  • Fluent communication in spoken and written German
  • High social competence and resilience in difficult situations

Required documents:

  • CV
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