Case worker/ Call center agent - Essex, MT, United States - Cascade Enterprises
Description
Administrative Assistant/ Call Center Agent (m/f/d)
Solaris and more GmbH is one of the largest employers for renewable energy in the Rhein-Sieg district, Bonn, and Cologne.
Are you looking for a job in an energized industry? Then you are in the right place as our Social Media Manager
You will support the team in the office by answering phone calls and handling customer inquiries.
You are looking for:
- a job with a future in an energized industry
- a job in a large team of over 120 #Solarizers with the mission to make the world a little greener
- a job with responsibility
- an office job with the possibility of working from home after the training phase
- flat hierarchies within the company and always a team leader at eye level
You will receive:
- complete IT equipment (laptop)
- extensive work clothing
- workplace in Hennef, possibility of working from home after the training phase
- further training opportunities (training phase and training platform)
- social benefits (company pension, insurance package), job bike, many company events, and flat hierarchies
Your tasks include:
- handling customer inquiries via phone and email
- entering customer data into the CMS system
- independently answering customer inquiries or forwarding them to a contact person
- supporting inquiries in other departments (service, application processing
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