Kundendienstmitarbeiter (F/m/x) - Tularosa, NM, United States - Crimson Technologies

James Miller

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James Miller

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Freelance
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EMBRACE THE WORLD:
START YOUR NEXT ADVENTURE WITH US IN TULAROSA, NM

We are a dynamic and diverse team, founded by our CEO Julian Weselek in 2016. With Tourlane, we are currently active in the DACH region and France.

Our goal is to become the leading travel company for authentic, tailor-made, multi-day trips while always considering our planet: We are the first travel company in the EU to have set Science Based Targets Initiative (SBTi) approved goals for timely CO2 reduction - an essential step towards decarbonization.

We are driving and will continue to drive change in the travel industry for a better tomorrow.


DESTINATION? AROUND THE WORLD
We are explorers. We believe in the life-changing effect of travel.

In our development, we have built a great team - a team with the ambition to shape the future of travel, continuously change the industry, and stay true to our passion of bringing the cultures of the world together.


WHAT ARE YOUR RESPONSIBILITIES?

  • You ensure a smooth process for our customers' dream trips: before, during, and after the trip
  • You handle individual inquiries about travel by phone and email
  • You proactively solve any concerns and challenges of our customers together with our colleagues and partners on site
  • You advise our customers on shortterm changes and are available for questions
  • You receive feedback from our customers and are actively involved in complaint

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