- Manage collections for NetApp accounts/portfolios and send statement of accounts
- Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections including reconciliations for short paid invoices.
- Follow-up with customers on missing remittances and provide details to cash applications team
- Work with internal as well as external teams to resolve disputes resulting in payment delays
- Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes
- Work on ad hoc requests from external as well as internal teams
- Provide back-up for team members in case they are out of office and handle queries related to their portfolios
- Weekly collection conference call engaging with other team members
- English Language skills are required for written and verbal communications
- Knowledge of Accounts Receivable, and collections
- B2B collections experience
- Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
- Problem solving, critical thinking skills and adhere to timelines
- Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
- Intermediate skills in Microsoft Word, Excel, and Outlook
- Good verbal and written communications skills
- Excellent organization and time management skills
- Flexible with working in office as required, or remotely
- Portfolio Management
- Recent experience with GetPaid, Oracle 11i and/or Oracle Cloud
- High level understanding of order to cash process
- Ability to work under tight deadlines
- Should be able to multi-task.
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Collections Specialist - Durham, United States - Magnit
Description
We are looking for an energetic, tenacious, and experienced resource for the position of collections specialist for our finance team in RTP. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail.
High-Level Responsibilities
Benefits: Medical, Dental, Vision, 401K
Temporary job opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top talent directly to industry leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work. As a temporary employee, you will be employed by Magnit Global, NetApp's vendor responsible for fulfilling temporary jobs at NetApp. You will not be employed by NetApp.
