Employee (m/f/d) Customer Service - Wanette, OK, United States - Stellar Enterprises
Description
We are one of the leading flight ticket wholesalers nationwide and now provide ticket services to customers throughout Europe (between travel agencies, tour operators, portals, and airlines) in 8 EU countries and third countries.
Our dynamic and growing company primarily supplies flight tickets and other services to tour operators, booking portals, and travel agencies specializing in Turkey trips from our headquarters in Frankfurt am Main.
Customer Service Representative (m/f/d)
Your responsibilities:
- Support, advise, and assist B2B customers
- Written and telephone correspondence
- Independent handling of customer inquiries
- Fulfillment in the flight sector, including ticket creation
- Complaint management
Your profile:
- Commercial training or similar qualification, as well as previous experience in a comparable position
- High level of service, customer, and solution orientation
- Teamwork, enjoyment of customer dialogue, and strong communication skills, even under high workload
- Proficient in MS Office, including Excel and Word
- Very good German and Turkish language skills
Benefits:
- Open communication culture
- Professional and comprehensive training for a successful start
- Varied tasks in a growing company
- Meal allowance and subsidy for public transportation
- Edenred credit card (for fuel, etc.) with monthly topup
- Discounted travel bookings and employee discounts at many wellknown manufacturers and brands
- Central location (directly at the main train station)
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