- Part-time position with minimal weekday hours required (perfect for only working weekends)
- Enjoy a generous Team Member discount
- Receive a $400 bonus for every successful referral with NO LIMIT*
- Competitive hourly pay rates and team bonus
- Welcome and assist customers with enthusiasm both in person and over the phone
- Manage customer flow to deliver a five-star experience
- Address customer concerns effectively and promote alterations services
- Maintain store standards, uphold dress code policies, and ensure customer satisfaction
- Provide exceptional customer service through various channels
- Support store achievement of Five-Star Customer Service
- Proactively handle customer concerns and escalate when necessary
- Communicate the importance of alterations in perfecting dresses
- Promote all alterations services and maintain store cleanliness and organization
- Build relationships, support inventory management, and process transactions accurately
- Seek assistance from management as needed and perform assigned duties
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Sewing Room Receptionist - Houston, United States - David's Bridal
Description
At David's Bridal, we are dedicated to empowering our customers and employees to pursue their dreams, whether that involves finding the ideal wedding dress to match a personal style or securing a career that fits perfectly.
As a company that dominates its product category, with 1 out of 3 items sold by us, we prioritize providing exceptional customer service and making dreams come true. Apply now to be a part of our team!
The Alterations Customer Service Representative (CSR) plays a vital role in the smooth operation of the Alterations department and ensuring superior customer service. Reporting to the Store Manager, responsibilities include:
While performing the duties of this role, the employee must have the ability to stand, walk, sit, reach, climb stairs, stoop, bend, twist, and lift/move up to 10 pounds. Manual dexterity is required for various tasks including POS system operation, garment steaming, and sewing. Visual acuity and computer usage are also essential.
High school diploma or equivalent is required, with 1-2 years of retail experience preferred. Sewing experience and familiarity with POS systems are advantageous.
We are Committed to Diversity, Equity, and Inclusion
David's Bridal aims to create a workforce reflective of our diverse customer base. We celebrate all forms of diversity and prioritize building an inclusive culture.
Disclaimer:
This job description outlines the general nature of work for this role and is not exhaustive. Actual duties and qualifications may vary.
