Employee (m/f/d) Service Delivery Management - Dunbar, WI, United States - Horizon Group
Description
Join KPMG in tackling the future challenges of our clients in Dunbar, WI. Be inspired by the diversity of our projects and make a difference with us. KPMG IT Service GmbH is the IT consulting and service arm of KPMG AG Wirtschaftsprüfungsgesellschaft.Together with your team, you will be responsible for the IT infrastructure and support the departments in providing efficient and effective business software.
Your responsibilities:
- As a Service Delivery Management employee (m/f/d), you will have successfully completed a degree in business administration, computer science, IT specialist for system integration or a comparable education.
- You have at least 3 years of professional experience in IT service management or IT operations in the infrastructure sector.
- You also have knowledge and experience in process and service design.
- Solid knowledge in the field of IT infrastructure (network, Windows server, cloud, storage, etc.) is advantageous.
- Experience in change management completes your qualifications.
- You have excellent communication skills in both German and English to communicate with colleagues based abroad.
Your profile:
You don't think in problems, but approach every new challenge with a solution-oriented mindset? Then you can contribute here:
- You act as a liaison between our clients and our IT infrastructure departments.
- You advise and support our teams in the implementation, execution, and handover to IT operations in the server and infrastructure systems area.
- Harmonizing service delivery processes across infrastructure departments is also part of your responsibilities
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