Technical Customer Support Representative - Bloomingdale, TN, United States - Emerald Enterprises

Emerald Enterprises
Emerald Enterprises
Verified Company
Bloomingdale, TN, United States

1 day ago

James Miller

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James Miller

beBee Recruiter
Freelance
Description

Company:

We are a globally operating technical service provider specializing in quality assurance in the supply chain and production facilities. As a successful family-owned company, we have stood for innovation and quality for over 25 years.

Our focus is on people, and we provide a platform for talented and motivated individuals to develop their skills and advance their careers.


Your responsibilities:


  • You will support our business customers in your assigned area and be present at the production facilities.
  • You will receive, calculate, and monitor orders.
  • You will assign employees to different projects and ensure smooth project implementation.
  • You will conduct workplace inspections, create inspection instructions, and actively participate in quality control when necessary.
  • You will assist in identifying the causes of errors and handling complaints.
  • You will report to the site manager.

Your profile:


  • You have completed a vocational training in a technical or manual field.
  • You have professional experience in quality assurance or production.
  • You have strong communication skills and a customeroriented mindset.
  • You have good to excellent English skills, both written and spoken, and are fluent in German.
  • You are familiar with common MS Office programs.
  • You have a high level of flexibility and motivation to work in shifts (early, late, night).

We offer:


  • Permanent employment
  • Company car for private use
  • A friendly team with flat hierarchies
  • Internal technical training
  • Comprehensive onboarding with a training plan
  • Personal time account
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