- Provide exceptional customer service to all patients, visitors, and customers
- Prioritize patient flow
- Verify insurance and obtain benefits
- Triage phone calls and schedule appointments
- Respond to patient, visitor, and customer inquiries
- Obtain patient demographics, personal information, and medical history by interviewing patients
- Collect payments
- Performs other related duties incidental to the work described herein
- Trained and capable of coverig multiple front-end areas.
- High School Diploma or equivalent with 1 year customer service experience
- Some college course work
- Knowledge of email and web based apps.
- Superior written and oral communication skills
- Exceptional customer service skills
- Ability to multi-task
- Ability to work in a team environment
- Knowledge of healthcare and health insurance
- Familiarity with medical terminology
- Displays positive attitudes towards assignments and others
- Ability to add, subtract, multiply, divide and calculate percentages
- Available to work different shifts
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3 weeks ago
61st Street Service Corp New York, United States**Job Summary**: · The Patient Access Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general ...
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Srishtibiz New York, United States**Role**: Senior A11y Specialist (Onsite) · **Location**: New York NY. · **Role Type**:Long TermContract · **Technical Skills Required**: · - Proven track record of directly advising clients about inclusive design and digital accessibility standards and best practices · - Expert ...
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patient access specialist - New York, NY , USA, United States - Hospital for Special Surgery
Description
How you move is why we're here.
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let's talk
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Patient Access Specialist
Patient Registration
Full-Time
A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measurable categories within 6 months of hire.
Responsibilities
Requirements
Desired Qualifications
#LI-Onsite
USD $30.08/Hr.
USD $32.34/Hr.