Language Access Specialist - New York, United States - NYC Office Of The Mayor

NYC Office Of The Mayor

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Mayor's Office of Immigrant Affairs

Position

Language Access Specialist - Urdu

Job Number: 40795

The Agency You'll Join
The NYC Mayor's Office administers all city services, public property, most public agencies, and
enforces all city, state, and federal laws within New York City. New York City's Mayor, Eric Adams is
head of the executive branch of New York City's government. Mayor Adams has served the people of
New York City as an NYPD officer, State Senator, and Brooklyn Borough President. The Adams'
Administration is leading the fight to make New York City's economy stronger, reduce inequality,
improve public safety, and build a stronger, healthier city that delivers for all New Yorkers. As an
agency, we value fairness, helpfulness, transparency, leadership and build our teams around these
values. For current job opportunities visit our careers page.

The Team You'll Work With
MOIA's Language Services Team ensures that materials are translated, and events are accessible to
limited English speakers with the support of in-person interpreters, and city agencies' staff have access
to telephonic interpretation 24/7.

The Language Access Specialist role is a new unique exciting opportunity for an individual who is
looking to engage with the Urdu-speaking immigrant community and who enjoys the challenges
involved in translation. The Language Access Specialist will play an important role ensuring that the
Office of the Mayor fulfills its goal of improving language access across New York City.

The Problems You'll Solve
Reporting directly to the Language Services Manager, you will spend part of your time in the office
translating a variety of documents into Urdu. Another important part of this role requires attending a
variety of offsite community events to support MOIA's engagement and learn about language access
needs.

Translating into Urdu a vast range of communication materials, working with Computer
Assisted Translation (CAT) tools. Materials include, but are not limited to, website content, fact

sheets, flyers, information on services, social media posts, press releases, PowerPoint
presentations, marketing campaigns, subtitles for videos, etc.

Reviewing translated materials for accuracy and consistency and appropriateness for the target

communities; recommending and/or providing edits.

Serving as a language access bridge to the Urduspeaking immigrant community, which includes

understanding their language needs, and ways to improve communication with the community.

Recommending best practices to communicate effectively with Urdu speakers; developing and

disseminating guidance materials and may also include conducting presentations as needed.

Updating glossaries, translation memory, and style guides based on community feedback.
Engaging with communitybased organizations regarding translation needs and eliciting

- feedback on current materials.

Providing other support to the Language Services Team as needed by helping to train staff on

language services, attending community events to help set up, distribute, and collect
interpretation equipment, and coordinate interpreters, assisting with social media
communications, voiceovers, project management, and typesetting.

Attend and support externalfacing events and meetings with Urduspeaking communities.
Assist with monthly and yearly reporting of translation indicators.
Support other projects, as necessary.
Work occasional evenings.

About You

Minimum Qualifications:

You have native ability in Urdu (including excellent writing and editing ability) as well as fluency

in English.

You are familiar with Pakistani culture and Urdu language usage within United States.
You have the ability to communicate complex messages into clear simple language.
You have the ability to prioritize and work in a fastpaced environment with firm deadlines.
You have excellent project management and organizational skills.
You have strong English written, verbal, and interpersonal communication skills.
You have diplomacy, tact, and excellent judgment.
You are a selfstarter who can take initiative and work both individually and collaboratively as

- part of a team.

You have the ability to follow direction and accept feedback.
You can successfully pass a translation test.

Preferred Qualifications:

You have a degree from an institution in a country where Urdu is the official language.
You have a fouryear degree from an accredited university in Translation or related field.
You have experience translating/transcreating English marketing campaigns into Urdu.
You have experience working with immigrant communities.
You have experience with WebEx, Zoom and/or Microsoft Teams.
You have experience using CAT tools, such as SDL Trados Studio, MemoQ, Smartling, or

- willingness to learn.
Photoshop, etc.)

Salary
The City of New York Office of the Mayor's compensation pac