Commercial Employee Customer Service - Neosho Falls, KS, United States - NovaWorks
Description
More information about the job and us can be found at:
About us:
We are an e-commerce company specializing in smartphone accessories. For over ten years, we have established ourselves as one of the most well-known online retailers in this field.
We distribute our constantly growing range of products worldwide through our own shop and online marketplaces such as Amazon and eBay.
Working with us offers the opportunity to join a young, growing company with flat hierarchies and exciting areas of responsibility.
A good working atmosphere and promoting the strengths and interests of our team of around 30 people are particularly important to us.
Your tasks:
- Processing inquiries via email
- Telephone contact with customers
- Warranty processing and handling of returns
- General office work
What you bring:
- You have successfully completed a commercial apprenticeship, are currently studying, or have already completed your studies
- Concentrated and independent work is not a problem for you
- Commitment and a high quality standard are just as natural for you as a strong customer orientation
- You place great value on good sentence structure and perfect spelling
- You have no difficulties using Windows
- Very good knowledge of Microsoft Excel and Microsoft Word is a must
- Desirable but not mandatory are good computer skills and experience with ERP systems
- Foreign language skills are also very welcome
- It is important that you enjoy this type of work and always approach it with full enthusiasm
What we offer:
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